Job Description

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefits click here

CLASSIFICATION TITLE:

Program Coord-Housing Resources

SALARY:

$55,007.80 - $71,147.99

DEPARTMENT:

Macomb Community Action

Opening Date:

06/23/2026

Closing Date:

07/08/2026 12:00 a.m.

FLSA Status: Non-exempt

Employment Relationship: Just cause subject to probationary period

GENERAL SUMMARY

Under direction, assists in the implementation of housing programs for people experiencing homelessness. Facilitates the prioritization and referrals of clients and ensures access and assessment for housing services and resources.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Develops, implements, monitors and coordinates implementation of the goals and objectives of Macomb Community Action’s (MCA) housing programs.

Communicates and interacts professionally with people in crisis.

Completes referrals based on prioritization, eligibility and client choice to all available community housing resources.

Oversees and maintains the Housing Choice Voucher Homeless Preference waiting list.

Observes, supervises and evaluates housing resources staff and operations.

Provides coaching and training to staff on best practices with strength based case management, progressive engagement and trauma informed care.

Collaborates with community partners, housing providers and human services agencies.

Compiles necessary data and generates required reporting.

Completes and maintains all required documentation, including client files and program records.

Ensures monitoring and compliance of all state and federal applicable policies and regulations.

Operates an automobile to perform assigned job functions.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

• Bachelor’s Degree from an accredited college or university in Human Services, Public Administration, Social Work, Psychology, or a related field
• Three (3) years of experience in human services, community services, or housing services

Preferred Education and Experience

• Experience advocating for people experiencing or are at risk of homelessness
• Experience working with state and/or federal housing resources programs

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Housing program requirements and eligibility criteria
• Housing resources guiding principles of housing first, strengths based case management, progressive engagement, trauma informed care and fair housing
• Homeless Management Information System (HMIS)

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with clients, staff, community partners, other agencies and the public
• Assigning, prioritizing, monitoring and reviewing work assignments
• Workings with diverse populations
• Effective communication skills

Ability to:

• Plan, organize, implement and evaluate programs and services
• Provide supervision and direction
• Research and utilize community resources
• Work in an environment which embraces the county’s Dignity Campaign
• Effectively speak, write and understand the English language
• Effectively speak, write and understand a language other than English is preferred
• Understand and carry out oral and/or written instructions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Work independently

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: F/C

Street environment (near moving traffic): N/S

Construction site: N/S

Confined space: N/S

Exposures

Individuals who are hostile or irate: O

Individuals with known violent backgrounds: O

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: N/S

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances, or waste: N/S

Loud noises (85+ decibels): N/S

Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

Demand

Balancing on even or uneven surfaces/ground: N/S

Bending (forward or backward bending at the waist): O

Climbing up or down stairs, ladders, scaffolding and platforms: N/S

Crawling (moving about on hands and knees): N/S

Inspecting in confined spaces: N/S

Digging: N/S

Driving on sealed and unsealed roads: F/C

Grasping, gripping, holding, clasping with fingers or hands: F/C

Kneeling to work at low levels: N/S

Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C

Lift/Carry/Move objects from one level/position to another up to 35 pounds: O

Push/Pull objects away from or towards the body: O

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: F/C

Walking considerable distances in the facility on multiple surfaces: O

Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.

GRANT OR EXTERNALLY FUNDED POSITION –This position will continue only if sufficient grant or external funds are provided.