About the Agency:
The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.
Your Team:
The Office of Enforcement and Neighborhood Services (OENS) lead the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.
The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).
Your Impact:
As the Program Compliance Assistant/Community Associate for the Division of Emergency Housing Services, you will be part of the program compliance team which is tasked with monitoring and tracking client compliance, vendor contractual compliance, facility management and EHS staff compliance.
Your Role:
The Program Compliance Assistant will be responsible for supporting the overall compliance of the EHS program by performing administrative tasks, monitoring workflows/processes to ensure adherence to regulations and internal policies with the goal of maintaining the program’s integrity and adherence to the city’s administrative code and regulations.
Your Responsibilities:
Data Management and Reporting:
-Monitoring various trackers and databases
-Generating various reports as directed by the Program Director
Policy and Procedure Adherence:
-Reviewing program activities against established compliance policies and procedures.
-Identifying non-compliant activities to the Program Director
-Working with staff members to ensure all required documents and records are in compliance with program rules.
Compliance Monitoring and Auditing
-Assisting the Program Compliance team with periodic audits by performing various administrative tasks.
-Reviewing submitted termination files to ensure accuracy and relevance
-Reviewing various reports for deficiencies and reporting those items to the Program Compliance team
Other Duties
-Assist the Program Compliance team with special projects as assigned by Program Director
-Respond to inquiries concerning facility and or staff complaints.
-Monitor the EHS-Remote inbox for reasonable accommodation requests and respond accordingly.
-Assist with compliance staff training.
Preferred skills:
- Proficiency of Microsoft Office Suite
- Excellent written and verbal communication skills.
- Strong attention to detail, organizational, and time management skills.
- Ability to handle sensitive and confidential information with discretion.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Experience working in compliance, case management or administrative support in a social service setting
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
