Job Description

Reporting to the Dean of Business. The Program Chair manages faculty, maintains and enhances curriculum, leads or supports school and university initiatives, engages in scholarly activities, and actively participates in school and university governance. This position plays a pivotal role in driving institutional success by ensuring the delivery of high-quality education and supporting student progression toward degree or program completion. By leveraging data-driven analysis of retention, persistence, and completion metrics, the role informs continuous improvement initiatives and fosters cross-functional collaboration aligned with the institution’s performance and student success goals.

Principal Duties & Responsibilities:

Academic Oversight Activities

• Oversee specific areas of Business across the system schools (AIUS) as determined by the Dean
• Engage in the collection, analysis, interpretation, reporting, and use of data related to class, faculty, and student performance and implement initiatives to improve curriculum, instruction, and administrative processes
• Maintain an adequate and appropriately credentialed pool of faculty
• Review and resolve conflicts between faculty and students when necessary. Collaborate with student advising on resolving student issues
• Address student complaints/appeals and conduct concerns as per university policy
• Foster an environment of academic rigor, continuous learning and scholarship

Instructional Management and Support

• Manage Administrative Faculty in providing oversight and supervision of adjunct faculty in areas of classroom performance expectations, course scheduling, hiring, mentoring, file management, and evaluation
• Manage full-time faculty in areas of teaching and curriculum work, including hiring/selection, assigning courses, supervision, mentoring, professional development, and evaluation
• Facilitate ongoing development and mentoring of full-time and Administrative Faculty
• Ensure all faculty adhere to policies and procedures related to their role
• Provide consistent coaching and guidance to faculty to realize continuous improvement
• Oversee implementation of faculty performance management and overall quality of instruction
• Teach a minimum of one class a year, serve on doctoral committees as needed

Academic Success Activities

• Administer high-level academic support to ensure retention of students so that they succeed in their academic endeavors
• Promote and undertake a variety of student persistence/retention measures
• Foster collaboration across multiple functional areas such as Admissions and Advising
• Monitor faculty follow-up with students concerning absence, missing work and/or poor academic progress, contributing to the institution’s commitment to student retention and success
• Contribute to weekly retention meetings

Curriculum and Assessment

• Analyze a diversity of details in order to make informed and responsive decisions on matters that impact the academic programs of the department
• Actively gather and share feedback for curriculum and course enhancement
• Assist Dean in the development of new academic concentrations or programs as requested
• Assist Dean in enhancing and maintaining existing courses as well as the development of new courses as requested
• Develop academic materials and assessments as requested
• Oversee and participate in program reviews and annual reporting
• Coordinate/conduct trainings for faculty to support instruction, curriculum, and assessment activities

Service and Leadership

• Serve on academic governance committees as a voting member, including as a chair
• Participate in System, University, School, and Program cross-functional teams and committees
• Support program, school, or university initiatives as assigned
• Contribute to continuous learning and improvement activities
• Assist in all regional (institutional) and programmatic accreditation efforts
• Attend Program, School and University meetings, Commencement, and other university events
• Understand the mission, vision, goals and academic standards and policies of the University, and espouses them in the performance of duties
• Adhere to all University policies, procedures, integrity, and ethical standards, and hold their reports accountable for the same

Scholarly and Professional Activities

• Maintain professional credentials
• Engage in regular and consistent scholarly/professional activities as applicable to online supervision as well as in discipline-specific area of expertise

Other Duties as Assigned or Requested

• Performs other duties as assigned and assignments as required on an ad hoc basis

Qualifications:

Education and Experience: Minimum

• Doctorate in Business or related field from a regionally accredited institution
• Demonstrated experience with ACBSP
• Minimum 3 years college/university senior academic leadership experience at various degree levels
• Minimum 5 years college/university teaching experience in an online environment
• Experience managing faculty in an online environment
• Strong understanding of discipline specific core competencies
• Demonstrated experience in supporting student success
• Demonstrated experience in research and knowledge of current trends in their discipline

Education and Experience: Preferred

• Experience teaching working adults
• Outstanding technology skills and knowledge
• Experience in administration of online education
• Experience in curriculum development and assessment
• Experience with programmatic accreditation

Knowledge, Skills and Abilities, Competencies

• Ability to successfully manage a diverse, geographically dispersed team to achieve goals
• Outstanding project management skills.
• Ability to provide constructive feedback and coaching
• Ability to foster collaboration and initiative among faculty.
• Ability to mentor, inspire and engage faculty and staff to deliver high quality instruction and support
• Outstanding interpersonal skills to create and sustain a collegial, collaborative, team-oriented environment, including skills to resolve conflicts between students, faculty and staff.
• Demonstrated ability to develop relationships across the organization
• Demonstrated ability to communicate effectively, both orally and in writing
• Excellent analytical and problem-solving skills with ability to formulate feasible and logical solutions
• Competent in the collection, analysis, interpretation, reporting, and use of data
• Proficient in Microsoft Office applications, common learning management systems and student information systems. Ability to quickly learn new technologies and software.