Program Case Manager
Provides supervision, opportunities, and skill development to persons served by the Northeast Arc in their community-based day and work supports program.
Major Responsibilities:
•Provides oversight to assigned caseload by attending scheduled meetings, maintaining regular and professional contact with the participant’s team, completing all required documentation, and ensuring the participant’s progress in the program as determined by his or her goals.
•Creates individual goals to reflect the participant’s vision regarding skill development.
•Maintains all required documentation within required timeframes to include:
•Makes sound clinical decisions and appropriate interventions but seeks assistance from a supervisor when necessary.
•Provides transportation to persons served in personal vehicle or agency vehicle when one is available.
•Assists in obtaining appropriate volunteer placements for persons served and provides ongoing coaching support in these placements to ensure continued success.
•Meets the physical and personal care needs of the people supported by the Program.
•Follows HIPPA, security regulations and / or guidelines and maintain confidentiality at all times.
Education and Experience: High School Diploma or equivalent required. 1 year experience working with intellectually and/or developmentally disabled adults or other related experiences preferred.
Skills, Knowledge and Abilities Excellent organizational and interpersonal skills. Effective communicator in both person and writing. Team player, flexible, and able to adapt to a changing schedule. Ability to communicate in English and/or ASL via direct communication. Must have working knowledge of Microsoft Office products and associated applications. Valid driver’s license required.
Physical Demands: Must be able to stand/walk up to one hour uninterrupted.
Work Environment: Environment consists of program areas, volunteer sites, vehicles and various locations out in the community.
Pay $24.00-$25.00
Monday through Friday 8:00am-4:00pm
Northeast Arc (NeArc) changes lives for people with disabilities and autism — and children at risk of developing them — and their families. The agency, which opened the Center for Linking Lives at Liberty Tree Mall in Danvers in 2020, serves thousands of people in nearly 200 Massachusetts cities and towns each year. NeArc is the largest Arc in the state of Massachusetts and one of the largest in the country. Services include: Adult Family Care, the ArcWorks Community Art Center, Autism Services, Black Box Theater, Breaking Grounds Café, Continuous Care Nursing Services, Day Habilitation, Deaf Services, Early Intervention, Employment Services, Family Support, The Learning Center Childcare and Preschool, parcels retail store, Personal Care Assistance, Recreation, Residential, Shared Living and Transition, and Skilled Intermittent Home Health Care.
