Job Description

Overall Purpose:

The Implementation Project Manager will be responsible for
coordinating, monitoring and tracking projects through all stages of the
project management process; from initiation to, planning, execution, control
and closure.

Responsibilities:

• Effectively co-lead and
  co-manage Manila-based Implementation PM across Credit Services by using a defined
  project management system and process improvement techniques
• Execute the charter and scope
  of responsibilities of the Implementation Project Manager and regularly
  communicate charter, scope, process, and deliverables to the organization
• Effectively lead or participate
  in the recruitment, hiring, and onboarding of Global Projects team members
• Conduct regular 1:1s with
  Manila-based Implementation PM to discuss challenges, successes, opportunities,
  and progress to deliverables, and ensure consistent feedback loops are present
  and utilized to encourage superior performance; then coordinate with Global
  Projects Lead
• Conducts regular team meetings
  to update team members on best practices and continuing expectations
• Requires understanding of the
  strategic direction set by senior management when establishing near-term goals
• Requires analysis and solving
  of complex problems and typically creates new solutions, leveraging and, where
  needed, adapting existing methods and procedures
• Complete and perform all duties
  of an Implementation PM
• Enhance client relations by
  working closely with credit managers to ensure that two-way communications
  between the organization and project related teams occur within an appropriate
  cadence
• Requires minimal guidance when determining
  methods and procedures on new assignments and some latitude in decision-making

Skills and Qualifications:

• Bachelor’s degree or applicable
  work experience
• 4-5 years experience in Credit
  Services, continuous improvement, and/or team management, or combination of
  applicable experience in project management; managing large-scale,
  multi-department/cross-functional projects
• Excellent technical/business
  writing skills
• Expertise in Microsoft Office
  (Excel, Word, PowerPoint and Visio), Microsoft Project is highly desired
• SharePoint experience a must
• PMP/Agile Certification,
  strongly preferred; LEAN Certification is an advantage
• Experience in using data
  analytics systems and applications is a plus (i.e. PowerBI)
• SAP/Oracle ERP experience a
  plus, Salesforce.com experience a plus
• Client Relationship Management
• Strong and dynamic team
  leadership; building and leading effective project teams
• Exceptional organization,
  collaboration and time management skills
• Excellent in strategic planning
  and establishing business, client and team goals and ensuring successful goal
  achievement
• Demonstrated critical thinking
  and problem-solving skills, focus on eliminating the root cause of issues
• Excellent verbal/written
  interpersonal communication skills including tailoring messages strategically
  to technical and non-technical staff, management, leadership and executive
  audiences
• Ability to make solid judgment
  calls
• Ability to identify both
  successful and unsuccessful project elements and establish best practices for
  project execution