Job Description

Aptive is seeking a Program Analyst, Informatics - Mid-Level to support VA Office of Clinical Informatics / Field Informatics Service Health Practice initiatives that improve clinical workflows, health IT usability, and the delivery of clinical practice solutions across the VA enterprise.

This role will support program analysis, data analysis, documentation, reporting, stakeholder coordination, and continuous process improvement across Integrated Health Practice, HITT, CIOC, VistA/CPRS enhancement, and configuration support workstreams.

The ideal candidate brings VA clinical informatics experience, strong qualitative and quantitative analysis skills, and the ability to translate source data and stakeholder input into clear findings, recommendations, trackers, status updates, and decision support materials.

Primary Responsibilities

• Support analysis and evaluation of VA health informatics program operations, workstreams, business processes, and project performance.
• Use source data to assess the effectiveness of programs, workflows, and business processes; identify trends, gaps, risks, and improvement opportunities.
• Develop and maintain action trackers, staffing inputs, status reports, program reports, project management updates, meeting materials, and other operational documentation.
• Support development of lean business cases, feature canvases, feature specifications, performance monitoring inputs, and other IHP Agile Release Train artifacts as assigned.
• Coordinate with clinical informaticists, scrum masters, agilists, product owners, VA stakeholders, and technical SMEs to capture decisions, dependencies, risks, and follow-up actions.
• Assist with documentation for clinical process improvement, clinical digital solution design, testing, implementation, training, and related management activities.
• Support preparation of dashboards, metrics, and executive-ready summaries using Excel, SharePoint, Office 365, Power BI, Power Automate, or related tools.
• Contribute to continuous process improvement by documenting lessons learned, retrospective findings, and recommendations for improved performance.

Minimum Qualifications

• Bachelor's degree in health informatics, healthcare administration, public health, business, data analytics, information systems, or a related field.
• 5+ years of relevant experience supporting program analysis, health informatics, healthcare operations, business process analysis, or federal consulting projects.
• Relevant clinical informatics experience in a VA or Veterans Administration healthcare setting.
• Knowledge of how to plan, analyze, and evaluate the effectiveness of operating programs and business processes.
• Ability to use qualitative and quantitative analytical skills to assess operations and make recommendations for improving business processes.
• Experience developing program reports, trackers, meeting materials, data summaries, and stakeholder-facing documentation.
• Proficiency with Microsoft Office, Excel, SharePoint, Teams, and related collaboration tools.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Experience supporting VA/VHA, OCI/OHI, Field Informatics Service, IHP, HITT, CIOC, VistA/CPRS, Oracle Health/Cerner, or EHR modernization initiatives.
• Experience with JIRA, JIRA Align, Power BI, Power Automate, Microsoft Forms, or SharePoint Online.
• Familiarity with Agile, Scrum, SAFe, Lean-Agile principles, clinical value streams, or product management models.
• Experience supporting clinical workflow analysis, clinical decision support, data quality, readiness, training, implementation, or end-user adoption efforts.
• Strong facilitation, meeting support, written communication, and executive briefing skills.

About Aptive

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.