Job #: req38264 Organization: World Bank Sector: Ethics & Internal Justice Systems Grade: GE Term Duration: 4 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 9/21/2026 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org.
The World Bank Group’s (WBG) Ethics and Internal Justice Services Vice Presidency (EIJ) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. EIJ’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. https://www.worldbank.org/en/about/unit/ethics-and-internal-justice-services
The incumbent will play a key role in managing the RWA learning sessions, coordinating the delivery of the RWA “Case of the Month” and developing program content, preparing reports and communications materials, and supporting overall program administration. The successful candidate will have demonstrated experience in project and learning event management, preferably within a conflict resolution or related environment. Strong analytical, communication, organizational, and stakeholder engagement skills are essential. The role requires sound judgment, professionalism, discretion, and the ability to work effectively in a multicultural and highly confidential environment. The Program Analyst will report to the Head of EIJCS and will be based at the WBG Headquarters in Washington, DC.
· Design, coordinate, deliver, and track monthly learning sessions for RWAs across multiple time zones.
· Lead the development and enhancement of innovative learning experiences including micro-learning, scenario-based content, including the “Case of the Month” initiative, based on identified RWA learning needs.
· Support the preparation and delivery of learning programs and workshops with practitioners, ensuring high-quality participant experience and effective coordination.
· Design and administer structured survey instruments and contribute to learning analytics by synthesizing participant feedback into actionable summaries.
· Undertake additional assignments and provide back-up support functions as required by the Head of EIJ Client Services.
Selection Criteria
· Bachelor’s or Masters’s degree in law, education, instructional design or related discipline with 2 years of experience or equivalent combination.
· Familiarity with the ethics and internal justice system of a multilateral development bank is considered valuable.
· Strong analytical and problem-solving skills, including experience with survey analysis and reporting.
· Demonstrated ability to manage sensitive and confidential information with discretion and professionalism.
· Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Excel, as well as survey and data management tools.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.

The World Bank is a vital source of financial and technical assistance to developing countries around the world. Our vision is to create a world free of poverty on a livable planet.
We are not a bank in the common sense; we are made up of two unique development institutions owned by 189 member countries: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA).
Each institution plays a different but collaborative role in advancing the vision of inclusive and sustainable globalization. The IBRD aims to reduce poverty in middle-income and creditworthy poorer countries, while IDA focuses on the world's poorest countries.
Their work is complemented by that of the International Finance Corporation (IFC), Multilateral Investment Guarantee Agency (MIGA) and the International Centre for the Settlement of Investment Disputes (ICSID).
Together, we provide low-interest loans, interest-free credits and grants to developing countries for a wide array of purposes that include investments in education, health, public administration, infrastructure, financial and private sector development, agriculture and environmental and natural resource management.