Job Description

Program Administrator (Unit 4 Director)

FT / PT Status – Full-Time
Salary – $36.94 - $55.50 Hourly Wage
Remote Work / In-Office – In-Office / On-Site

Recruiter – Tiffany Wagner | twagner@utah.gov | 801-763-4070
Application Deadline – 07/05/2026

Schedule: Monday to Friday: 8:00 am to 4:30 pm (Saturday/Sunday off)
Supervisor: Tim Mathews

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• Implements agency policies, procedures and practices to the expectations of the USDC and DHHS vision and mission.
• Develops and coordinates plans and policies, resources, and mission as well as goals, vision, and expectations of agency or program; prepares and updates plans and priorities.
• Develops, directs, and/or evaluates programs.
• Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
• Negotiates or mediates issues with internal and/or external agency representatives, and/ or concerned outside parties or their representatives. Settles or resolves issues or complaints.
• Plan, organize, and direct overall workplace functions; coordinate time, vacation schedules and staff coverage; establish workplace procedures; authorize billings/expenditures; maintain records; arrange for equipment maintenance, etc.
• Monitors agency or program budget including revenues, expenditures and budget projection, etc.
• Represents the agency with federal, state, and local government units, in the media, or with private organizations.
• Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.

Qualifications

Minimum or "day-one" qualifications:

• 2+ years of experience with adults with intellectual and developmental disabilities
• 2+ years of personnel management experience
• Experience implementing training programs

Preferred or trainable/on-the-job qualifications:

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and/or approaches to problems.
• Understands the implications of new information for both current and future problem-solving and decision-making.
• Has excellent customer service skills and deals with people in a manner which shows sensitivity, tact, and professionalism.
• Has the ability to research and apply applicable laws, rules, regulations and/or policies and procedures.
• Handles stress calmly and professionally.
• Enjoys motivating people and working as a team.
• Develops objectives and specifies the strategies and actions to achieve these objectives.

About the Role

Incumbents act as a program administrator or act as a region administrator within a large division requiring regional structure and staff to deliver DHHS programs. Incumbents direct the development of policies and programs for the region, assess overall program needs, resolve citizen complaints, represent the division to communities and at conferences, develop and manage the region's budget and typically serve on the executive staff and have a major role in developing and implementing executive policy and related matters.

Location –
895 N 900 E
American Fork, Utah, 84003
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The mission of the Utah State Developmental Center is to serve as "a statewide resource center for people with disabilities while promoting opportunity through choice and outcome based support." This will be accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility. For more information on USDC, click here!

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.