Job Description

Within the context of a client centred care model and in accordance with established vision and values of the organization, works as a member of a multidisciplinary community health team, to provide administrative services and program support for Addictions and/or HIV / AIDS Services. Acts as a receptionist, schedules and confirms client appointments, creates and maintains client records, receives and distributes client laboratory reports, and organizes and processes methadone applications. Performs word processing and transcription duties; arranges, attends and takes minutes of meetings, maintains and compiles statistics, assists with research and other special projects, sets up and maintains electronic and paper filing systems, and receives incoming/outgoing material. Maintains inventory of program supplies, arranges for maintenance and repairs to the office and office equipment, operates office equipment, orients new and relief team members to the administrative policies and procedures, and engages in on-going team planning, and quality improvement activities. QUALIFICATIONS:Grade 12 supplemented with an approved Medical Office Assistant/Secretarial program and three (3) years’ recent related experience, or an equivalent combination of education, training and experience. Knowledge & AbilitiesKnowledge of office practices and procedures.Knowledge of and proficiency in relevant software, including word processing, spreadsheet, graphic and database software application.Ability to work with marginalized people struggling with severe illnesses and chemical dependency.Ability to communicate effectively both verbally and in writing. Ability to work independently and in cooperation with others.Ability to plan, organize, and prioritize work.Ability to analyze, problem solve and take initiative.Ability to work with frequent interruptions and adapt to changes.Ability to perform relevant calculations.Ability to compile information.Ability to operate related equipment.Business writing skills.Physical ability to perform the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.