Job Description

This position is responsible to provide direct tutoring for high school students (grades 9-12) and help oversee the operations of the Promise Zone Tutoring and Learning Center. This individual must possess an interest in working with diverse learners in the high school setting. This position is available in the Fall and Winter semesters, with potential work available during the summer semesters. In the Fall and Winter semesters, this position will provide tutoring services to Innovation Central High School students. During the Summer semesters, tutors may participate in assisting summer programs that Promise Zone is supporting.

Requisition ID: 1190

Employee Group: Contingency

Schedule: up to 28 hours per week

Compensation: $16.00 - $20.00 depending on qualifications

Reports to: Promise Zone Tutoring and Learning Center Coordinator

Posting Opens: 09/02/2026

Posting Closes: Open Until Filled

ESSENTIAL FUNCTIONS

• Provide individual and small group tutoring in content-specific courses in both face-to-face and online formats either in the Promise Zone Tutoring and Learning Center or in a designated classroom.
• Demonstrate proficiency with the curriculum of the high school courses in assigned content area. These courses include, but are not limited to, English 9, English 10, English 11, English 12, etc.
• Assist the Tutorial Coordinator with the operation of the Promise Zone Tutoring and Learning Center.
• Help supervise, train, and serve as a mentor to the student tutors.
• Work cooperatively maintain rapport, and a close working relationship with students, staff, faculty, and administration.
• Promote and develop the academic success of students by encouraging a positive attitude and independent, self-actualized learning.
• Assist with the management and security of all resources.
• Discuss the Promise Zone Tutoring and Learning Center services with students during class visitations to the Promise Zone Tutoring and Learning Center.
• Communicate with the Tutorial Coordinator as needed regarding the individual needs of students.
• Keep the Tutorial Coordinator informed by any problems experienced in the Promise Zone Tutoring and Learning Center by students or staff.
• Attend Promise Zone Tutoring and Learning Center meetings and trainings as requested by the Tutorial Coordinator.
• Perform other duties and responsibilities as assigned.
• Follow College policy on the Family Educational Right to Privacy Act (FERPA).

JOB SPECIFICATIONS

Qualifications

• Associate degree or higher preferred.
• Demonstrate content knowledge of areas needing tutoring.
• Experience teaching/tutoring students preferred.

Skills

• Possession of good people service skills with a high school student-oriented focus.
• Ability to work with a variety of computer software applications.
• Ability to assist students of various cultural, ethnic and educational backgrounds by being helpful, patient, encouraging and understanding.
• Ability to communicate effectively, both verbally and in writing, to assist students and staff in a professional manner.
• Demonstrate professionalism and possession of character qualities including organization, promptness, courtesy, confidentiality and dependability.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively with a diverse student population and faculty team.
• Proficiency in using instructional technology and learning management systems (e.g.,Gmail, Canvas, Blackboard).

Physical Demands

• This position requires regular interactions with students that may involve moving around the tutorial center, standing while providing in person tutoring, or long periods of sitting while providing virtual support.
• Must be able to lift up to 20 pounds.
• Must be able to sit or stand for long periods of time.

Mental Demands

• Customer service-oriented, with the ability to relate well to a diverse array of campus clients, including faculty, staff and students.
• Strong organizational skills to work with multiple students at one time.
• Analytical and problem-solving abilities.
• High level of creativity, energy, enthusiasm and motivation.
• An interest in working with diverse student populations, who represent a wide range of age, ethnicity, national origin, and ability.
• Demonstrated responsiveness, initiative, and organizational and problem-solving abilities.
• Ability to perform routine and unexpected duties.
• A willingness and an ability to learn college systems.
• High energy level with enthusiasm and an interest in helping and supporting students and colleagues.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
• Must use good judgment in handling sensitive or difficult situations in a professional manner.

Working Conditions

• The work environment is team-oriented and can be fast-paced.
• This position requires the individual to transition smoothly between independent and collaborative efforts.
• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.

BENEFITS

• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Retirement Plans: Secure your future with our retirement options

APPLICATION / HIRING PROCESS

• Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter, resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
• Only applicants living in the state of Michigan can apply for GRCC careers.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.