Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies.
At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment, and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets.
Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people.
Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, and Gurgaon. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable
As we prepare for our planned expansion into Costa Rica, we are building a strong foundation for future growth. This role, based in San José and hired through our Employer of Record partner, are part of the preparatory phase supporting this exciting next chapter.
The Costa Rica team is designed to support our colleagues in serving our U.S.-based private equity and consulting clients. In this role, you will collaborate with the client-facing team in New York to deliver Arbolus’s world-class service.
As an Associate in the Professional Services team, you will conduct research across a wide range of topics and industries. You’ll also connect directly with relevant experts, evaluating their fit for client projects. The Costa Rica team plays a crucial role in operations throughout the Americas region, and from day one, you’ll gain valuable exposure to our clients and their needs, enabling them to make informed business decisions by identifying and recommending the very best Arbolus experts.
We are seeking ambitious, curious individuals with a hands-on approach. You will have significant growth opportunities and be instrumental in building a world-class operation in Costa Rica.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.
We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
We provide Private Equity Investors and Consultants with an information advantage.
Arbolus connects clients with subject matter experts in any industry for research projects and facilitates seamless knowledge exchange.
Since 2018, Arbolus has been on a mission to reinvent an outdated expert network industry. Today, with our tech-driven approach, we help thousands of clients gain better insights while empowering our experts to monetise their unique expertise with ease.
More innovative, more agile and more flexible than legacy expert networks, we stand out with an AI-powered platform, unique, custom-sourced experts and first-to-market tools like Canopy video Q&A.
With 150+ employees across four global offices, Arbolus is a high-growth company ranked in the FT1000 Fastest Growing European Companies list for two consecutive years.
