As a Professional Referral Officer, you will be responsible for building, developing, and maintaining strong relationships with medical professionals, including doctors, clinics, and other hospitals, to generate referrals to our laboratory and hospital services. This role is crucial in expanding our patient base, increasing service utilization, and supporting the growth of our healthcare network.
Identify and engage with potential referral sources such as general practitioners, specialists, clinics, and hospitals.
Promote laboratory and hospital services to healthcare professionals through presentations, visits, and communications.
Develop referral strategies and outreach plans to grow the referral network and increase patient volume.
Maintain regular contact with existing referral partners to ensure satisfaction and continued collaboration.
Collaborate with the internal marketing and operations team to ensure referral processes are seamless and professional.
Monitor referral trends and provide regular reports to management on referral performance and feedback.
Ensure compliance with all healthcare regulations and ethical standards in promoting services.
Attend industry events, medical conferences, and seminars to build professional networks and represent the organization.
Bachelor degree in Marketing, Healthcare Management, Nursing, Public Relations, or related field.
Minimum 2-3 years of experience in referral development, sales, or relationship management in healthcare, preferably in a lab or hospital setting.
Strong understanding of the healthcare system and referral process.
Excellent communication, presentation, and interpersonal skills.
Proven ability to build and maintain professional relationships with medical personnel.
Target-oriented with strong negotiation and persuasion skills.
Ability to work independently, travel frequently, and manage a flexible schedule.
Professional appearance and conduct.
Humana International Group is a proud, independent member of MRINetwork®, one of the largest talent advisory, recruiting, and staffing organizations in the world. Our 55-year-old, global family is comprised of nearly 400 firms with 1,500 search and advisory professionals across four continents.
Established since 1997, Humana International Group specializes in providing Executive Search Services for our respected clients throughout ASIA.
We provide a full range of search and recruitment services, from single searches for a key manager to major projects involving hundreds of assignments from a single-source client.
Working within specialized industries, Humana International Group Consultants consistently deliver the highest-quality candidates through targeted search processes. In addition to using executive search for traditional senior-level requirements, we also apply this methodology to mid-level and skilled professional appointments.
There should be no misunderstanding. We do not start with stale databases. Our Consultants interact in the marketplace on a daily basis, continually locating, screening and recommending exceptional talent. To find the best people, we painstakingly identify and professionally recruit outstanding professionals from your industry.
Where appropriate, we will utilize advertised selection methodologies. However rather than wait for candidates to respond to newspaper or internet advertisements, our consultants are also trained to identify, target and recruit the most suitable candidates on behalf of their clients. Not only does this save time and costs associated with the advertising process, its often uncovers candidates that would not otherwise be applying for positions. It is these candidates that we believes can make a positive difference to the success of your organisation.
+603 2166 1178 | mriww@mri.com.my | www.humanainternational.com | www.mrinetwork.com
