Job Description

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.

Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.

We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.

Position Professional Operations Specialist

Location Strausberg, Germany

Field Defence

Type Full-time

The Professional Operations Specialist supports operational teams in print production, document processing, and shipment activities. The role involves hands-on operation of production systems, coordination of workflows, quality assurance, and timely completion of assigned service packages. The position requires a high level of reliability, responsibility, and physical resilience.

Scope of Work / Key Responsibilities

• Production of printed output, including enveloping and dispatch preparation
• Operation of high-volume printing systems and automated enveloping equipment
• Execution of digital postage processing for letter and document shipment
• Performance of customer-specific post-processing and finishing activities
• Execution of all necessary measures to ensure correct, secure, and timely shipment
• Independent support of assigned operational topics through problem identification, analysis, and implementation of appropriate solutions
• Monitoring of ongoing tasks and projects, including progress tracking
• Organization, maintenance, and documentation of required records and evidence
• Ensuring deadline- and demand-oriented completion of agreed service deliverables
• Willingness to work under pressure and perform physically demanding tasks when required

Qualifications & Skills

Education and Training

• Completed vocational education in a technical, craft, or commercial field (minimum three-year training program)

Professional Experience

• At least two (2) years of initial professional experience following completion of vocational training, with continuous and substantive involvement in relevant operational tasks

Technical and Professional Skills

• Knowledge of media design or document layout processes
• Proficient user-level IT skills, particularly in standard office software (e.g. Microsoft Office applications)
• Experience in handling production-related documentation and operational records

Language Skills

• German language proficiency at C1 level according to the Common European Framework of Reference for Languages (CEFR)

Soft Skills

• Strong team-working capabilities and collaborative mindset
• Professional conduct and appropriate interpersonal behavior
• Clear and confident verbal communication skills

Additional Requirements

• Ability to provide valid certificates or equivalent proof for required qualifications, where applicable
• Alternative evidence may be accepted if formal certification cannot be provided without fault, provided equivalence can be demonstrated
• All stated experience requirements must refer to continuous professional activity during the period immediately preceding the application

What we offer:

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.