Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

We are seeking a driven and customer-focused Professional, Inside Salesto support our Singapore market. This role involves managing end-to-end sales processes, including quoting, customer engagement, and coordination with resellers. The ideal candidate will have a strong foundation in IT sales and account management, with the ability to deliver excellent customer experience across pre-sales and post-sales activities.

Job Responsibilities:

• Manage IT sales operations for the AU market, including reseller engagement and account management

• Sell or renew products and services via phone and email, and promote vendor campaigns

• Execute end-to-end sales processes: quoting, order processing, email support, and post-sales follow-ups

• Prospect new customers, qualify leads, and provide ETA updates

• Maintain product and industry knowledge to support customer inquiries and sales efforts

• Coordinate with internal teams and channel partners to ensure smooth sales execution and customer satisfaction

Job Qualifications:

• With at least 3-4 years experience as an Inside Sales Representative (IT Sales)

• Experienced in Account Management (Prospecting, Profiling, and Upselling)

• Customer service experience is a must, preferably in a BPO/Tech industry

• College graduate of any Bachelor’s Degree course; undergraduates are welcome but should have at least 5 years relevant work experience

• Excellent English communication skills, strong presentation and negotiation skills

• Familiarity with SAP or other ERP systems is an advantage

• Willing to work on dayshift (AU time zone) and onsite for 10 days per month (scheduled for 2 consecutive weeks)

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

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