At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Department: eCommerce Report Line: Sr. Manager, eCommerce Channel
You will play a critical role in supporting channel leader with the goal of creating brand awareness, driving sales growth, content creation and seamless consumer experience in content channels to drive UA overall growth objective. You will need to work with UA team and third-party vendor to execute marketing campaigns, daily livestreaming to achieve given target for UA’s content channel. You will help leaders build strategic channel plan with deep understanding of UA’s products and strong analysis skills.
Operation
• Liaise with platform to plan annual, monthly and daily commercial calendar
• Continuously tracking competitors’ performance on content channels
• Support the Channel Manager in achieving key performance KPIs.
• Make improvement plan basing on operational data and business insight.
• Assist the Channel Manager in leading vendor, specifically management of operation team, live-stream hosts and store design team to maintain self-livestream quality delivered on a high standard.
• Collaborate with the CRM team to ensure the implementation of member-related benefits within channel, track member-related KPIs, and provide optimization suggestions.
• Work with accounting team for reconciliation with suppliers, ensuring that the reconciliation between vendors, KOLs, and platforms proceeds in accordance with the company's financial procedures and contractual obligations, and follow up on invoices and account statuses.
• Integrate KOL sales schedules into the store's schedule to ensure that KOL sales activities proceed as planned. In case of any changes, respond promptly to guarantee the overall sales targets of the store are met.
• Sample Management: Ensure that the dispatch and return of samples for self-livestream and KOL live-stream are carried out according to business requirements and financial plans.
Others
• Manage Contracts: Oversee third-party platforms and influencers sales contracts, work with Legal team to review, revise, and standardize terms, ensuring compliance and alignment with business objectives
• Monitor unauthorized sales activity on 3rd party platforms and keep them under control
• Work with CS, SCM and other UA functionals to improve customers satisfaction
• Support stores’ routine operation work if needed
• Complete other duties assigned by channel manager
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Under Armour is obsessed with being better, stronger, and more focused than anyone else out there.
Our mission: to make athletes better.
Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without.
Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.
LOVE ATHLETES
We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.
CELEBRATE THE WINS
We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.
STAND FOR EQUALITY
We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.
ACT SUSTAINABLY
We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.
FIGHT ON TOGETHER
We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.
