Job Description

About Us

Appalachian Community Services provides Mental Health, Behavioral Health, Substance Use, and Developmental Disability services to individuals, families, and communities within the seven western counties of North Carolina. We provide a wide range of walk-in, psychiatric, substance abuse, and crisis services to adults and children.

About the Role

Appalachian Community Services (ACS) is seeking a full-time Qualified Professional-Mobile Crisis Counselor to support ACS in various functions that span across all locations, disabilities, and service locations. These functions include access to care and emergency services.

As a Mobile Crisis Professional, you will be responsible for providing the full range of functions to meet the access and emergency needs of consumers.

Position Highlights:

• Provide crisis assessments to individuals to in Western North Carolina
• Collaborate with EMS as needed to respond to community crisis calls
• Serve consumers of all ages and disabilities, requiring cross-disability diagnostic and assessment skills
• Work with individuals experiencing severe and persistent mental illness and/or substance use disorders
• Support high-risk, complex cases with elevated levels of need
• Deliver Mobile Crisis Management services, which are direct, periodic, and available 24/7

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

• Compensation: $22.91 - $29.42

Placement within the range is based on licensure level, education, and experience.

What You Can Expect

• Respond to mental health crisis calls in the community.
• Work with people of all ages experiencing mental health or substance use challenges.
• Partner with EMS and other community providers to support individuals in crisis.
• Make a meaningful difference by helping people access care and stay safe.

Responsibilities

• Complete crisis assessments and provide immediate support.
• Respond to mobile crisis calls in the community.
• Work with EMS and community partners during crisis situations.
• Connect individuals to the appropriate care and follow-up services.

Qualifications

• Education:
  • A bachelor’s degree in human services or related field
• Experience:
  • 1 year of experience providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.