Job Description

Do you bring hands-on leadership experience in production operations, with the judgement to balance daily delivery, people management, and continuous improvement? Have you managed on-site operational teams through shifting priorities while keeping quality, capacity, efficiency, and cost front of mind?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Production team as a Manager, Production and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

The nature of this role means you can expect to be in the office 5 days per week for this opportunity, connected to our production site in Rolle.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

As Manager, Production, you will lead the day-to-day running of production operations: setting priorities, planning team activities, troubleshooting issues, and ensuring the team can deliver reliably in a fast-changing environment. You will manage a team of 5 people, taking ownership of daily execution while also driving improvements across quality, capacity, efficiency, and cost. This is a hands-on leadership role when needed, but not a technician role: you will balance stepping into operations to support urgent delivery with leading projects that improve how the team works over time.

The value you add

• Lead and manage the production operations team, providing clear daily priorities, support, and coverage planning so operations keep moving.
• Ensure production runs smoothly, safely, and reliably, with strong focus on quality, delivery, and practical decision-making when priorities shift.
• Drive continuous improvement initiatives focused on process efficiency, quality, capacity improvement, and cost reduction.
• Lead projects autonomously, proactively moving them forward while keeping day-to-day production under control.
• Partner cross-functionally with Quality, QC, project teams, and customers when production issues arise, such as mix-ups or other operational concerns.

Requirements

We know every background is different, but to be best set for success we see you bringing:

• Direct working experience in a production or warehouse capacity for a similar healthcare, lifescience, diagnostic or medical device environemt, producing or assembling products in a highly regulated environment.
• Experience leading people who need to be on site every day, including planning coverage, solving resource constraints, and keeping operations moving.
• Direct leadership exposure in lean environments where you've had to provide operational and hands-on support.
• Strong operational judgement, including knowing when to step into the field to support the team and when to stay focused on longer-term projects and improvements.
• Experience driving continuous improvement initiatives across process efficiency, quality, capacity, and cost, ideally in a regulated or quality-focused environment.Strong cross-functional collaboration with Quality, QC, and other operational stakeholders.
• Ability to work on site 5 days per week and commute reliably to the production site.

Benefits

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:

• Sickness and Accident coverage through Helsana
• Meal Vouchers at 90CHF PM with our partner cafeteria
• A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
• Free parking in an easy to access location
• A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
• As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The Process

We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts, or read our AI guide.

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Starting Date: ASAP

Location: Rolle, CH

Contract: Permanent