Job Description

Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE: Production Technician

DEPARTMENT: Marketing

GRADE/FLSA STATUS: H12—Non-Exempt

BADGE TYPE/COLOR: Work Permit--Green

REPORTS TO: Supervisor, Production

SUPERVISES: NA

Overseesafeandeffectiveaudio,lightingdesign, video production and riggingforshowroom events,concerts,andconventionsatHarrah’sCherokee Event Center and Convention Center. Manage and maintain equipment inventory. Interface with internal departments, artist representatives and clients in all event spaces to execute events.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—LEVEL 1:

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

• WorkinconjunctionwithEntertainmentManager,ProductionManager, ProductionTechnicians and AV Technicians

• Crosstraininaudio,lighting,andvideosystemstoensureproperskillsetsareobtainedtooperateallaspectsoftheatricalequipmentinthe Event Center and Convention Center

• Oversee properaudio, lighting and/or video forallevents

• Communicateandworkwithartist/conventionrepresentativespriortoandduringeventstoensuredesired requirementsaremet

• Maintainandfacilitatetherepairoftheatreaudio, video,andlightingequipmenttoensureallequipmentisalways in working order

• Manage inventory

• Supervise load ins/load outs and givecleardirectionandsupporttostagehandsandotheremployeesassistinginthesetupandexecutionofevents

• Administer London architect/BSS, sACN lighting/network, d&b R1 line array software

• Maintain distributed audio and video systems

• Integrate touring audio and video with existing house audio and video networks

• Coordinate and assign radio frequencies for wireless microphones and FM transmitters for assisted listening devices

• Adhering to all safety practices and maintaining a safe workplace

• Participativememberoftheteambyvolunteeringandbeinginvolvedinprojectsandcommitteesby providing inputandsuggestions

• Managespecialprojectsincludingtheabilitytospecifyaudioandlightingneedsforexistingandexpansionprojects

• Otherdutiesasrequiredtodeliverexcellentservicetointernalandexternalcustomers

• Adhere to regulatory, departmental and company policies/procedures in an ethical manner

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—LEVEL 2:

1. Demonstrate advanced proficiency in Level 1 duties

2. Create lighting, audio and rigging plots in AutoCAD design software

3. Successful rating on last performance appraisal

4. Successfully pass a proficiency test on Level 1 responsibilities with a score of 90 or above

5. Have more than (7) attendance points

6. Seek coaching from supervisors to improve performance

7. Ability to perform special tasks as needed

MINIMUM QUALIFICATIONS:

• High school diploma or GED required

• SpecializeddegreeorcertificateinTheatricalLightingorAudioEngineeringpreferred

• Five years demonstrated experience in stage lighting or sound reinforcement required

• Must demonstrate the following essential knowledge and skills:

• Aworkingknowledgeofconcertsoundandlightingsystems

• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

• Proficient with computer networking

• Abilitytomix FOHandMonitorsusingdigitalconsoles and/oroperatelightingconsoles

• Must possess strong interpersonal skills, public relations, and employee motivational skills

• Excellent oral and written communication skills

• Ability to anticipate, identify and exceed guests’ expectations

• Strong organizational, administrative and communications skills

• Ability to handle multiple priorities in a fast-paced environment

• Neat, professional appearance with excellent personal hygiene

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

1. Must be able to bend, stoop, reach, kneel, twist and grip items

2. Must be able to respond to visual and aural cues

3. Must be able to read, write, speak, and understand English

4. Must be able to work in small, shared office space

5. Mustbeableto standonyourfeetforlongperiodsoftime

6. Mustbephysicallyabletoloadandunload equipmenttrucks

7. Mustattendtomultipletaskssimultaneously

8. Must be able to lift up to 50 pounds and carry 25 pounds

9. Mustwork 60feetabovetheground attimes

10. Must be physically mobile with reasonable accommodations

11. Must be able to operate in mentally and physically stressful situations

12. Must have manual dexterity and coordination to operate office equipment, computer, fax machine and photo copier

• Must be able to tolerate area containing varying noise and temperature levels, illumination including strobe lights, vibration, crowds, and air quality including secondhand smoke

• Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 4.28.22