This role is aligned to the Coffee Operating Unit

Production Technician II - Knoxville, TN

The Production Technician II is responsible for operating and monitoring production machinery to maximize production and maintaining Keurig Dr Pepper’s high standards in safety and quality. This role will also be responsible for demonstrating and applying knowledge of manufacturing processes to the improvement of safety, quality, delivery, cost and culture.

This role will work in our Coffee Processing area of Production.

Shift and Schedule

This is a fulltime position on N1: Monday - Thursday from 6:00pm - 6:30am. Flexibility to work overtime and weekend as needed is required.

What you will do:

Safety

• Actively participates in multiple peer to peer observations per the defined schedule to ensure the safety and health of all peers. Actively engaged in the Safety Observation/ Peer to Peer coaching/feedback discussion.
• Ongoing demonstration of commitment to safety behaviors for self and others.
• Demonstrate an understanding to complete or participates in job hazard/risk analysis.

Quality

• Coaching and sharing knowledge with other operators and temporary employees with paperwork, confirm accuracy and completeness.
• Actively engages in shift handoff to identify issues that require attention/correction and drive resolution.
• Actively participates /leads Root Cause Corrective Analysis

• Corrective Action & Preventive Action events.

Delivery

• Interpret data collected via Daily Management Systems and determine root cause & corrective actions.
• Cooperating and planning with other shifts to address handoff issues.
• Coach team members on standard work.
• Write or edit standard work documents. Challenge standard work ideas to improve processes. Able to answer questions and assist peers with applicable systems, including in non-standard situations.
• Able to identify and address minor equipment and material issues make adjustments. Identify technical issues with or without maintenance.
• Gathers data on equipment issues to contribute to problem solving. Actively participates/leads problem solving process on issues internal to the line team.
• Ability to work effectively & rotate into other zones and/or production lines.

Cost

• Monitor and actively participates /leads waste reduction on the line.
• Actively engaged in execution of productivity/Continuous Process Improvement initiatives.
• Actively participates /leads Root Cause Corrective Analysis and supports the implementation of countermeasures and follow up actions.

Team Culture

Demonstrating Proficiency in our Team Culture

• Dependability regularly arrives to work on time, returns timely from breaks, meets attendance guidelines and consistently arrives on time for team meetings.
• Teamwork demonstrates the ability to work effectively with others, contributes fair share of team’s work, appropriately communicates status of work during shift transitions, demonstrates a willingness to help other team members, demonstrate the ability to receive and provide constructive feedback, and demonstrates a high level of cooperation across the site. Shares knowledge/skills with team members.
• Professional Behavior: exhibits a positive demeanor and rapport with others, models appropriate communication and behavior amongst one another, demonstrates self-awareness and takes actions to continuously improve, does not engage in negative commentary, interacts respectfully and professionally with supervisors and coworkers, complies with organizational rules, policies and procedures.
• Participation: demonstrates a willingness to participate in daily meetings, completes tasks in work area, accepts responsibility for one’s decisions and actions, positively adapts to the changing business environment.
• Integrity approaches actions with moral character and ethics.
• Follows all policies, procedures, ergonomic standards and safety requirements directed by Keurig Dr Pepper and the department.
• Performs other duties as requested by management.

• Pay starting at $27.16 per hour plus a $1.00 shift differential. The employee will move to a higher rate of $28.56 per hour in the quarter after their 6-month anniversary.

Where Applicable:

• Benefits eligible day one!!
• Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement

• Associates degree in electrical engineering and or equivalent experience preferred
• 5 years’ experience maintaining, troubleshooting, & repairing mechanical & electrical/controls/PLC systems (Allen-Bradley systems experience preferred, including, but not limited to, the Rockwell FactoryTalk suite of software, Logix platform, & proficient understanding of Allen-Bradley industrial networks, including but not limited to Device net)
• Experience with variable speed & servo drive programming & function (prefer Allen-Bradley)
• Experience with robotic control systems (prefer GE-Fanuc)
• Possess a good understanding of computer & industrial networks
• Ability to read, understand, & follow complex instructions, prints, & schematics
• Ability to effectively manage multiple tasks in a fast-paced environment
• Ability to positively cooperate & communicate with coworkers, contractors, & management in a team environment
• Ability to obtain operator certification on designated equipment
• Able to work on ladders & lifts (as applicable & recommended) up to heights of 60 feet
• Ability to wear OSHA-approved personal protective equipment (PPE)
• Ability to bend, lift & stretch on a regular basis
• Ability to follow Keurig Dr Pepper policies & procedures
• Ability to consistently interact with others in a cooperative, respectful, & professional way
• Positive attitude with ability to work a fast-paced environment & overcome challenges
• Demonstrate good verbal & written communication skills
• Ability to work within a team to reach a common goal
• Ability to work independently & be self-motivated
• Ability to manage time, prioritize, & organize work effectively & efficiently
• Ability to work a flexible schedule & travel as needed
• Ability to work with power tools, hand tools, & machinery safely
• Ability to be punctual & proactively plan time off

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Ability to lift 75 pounds frequently with mechanical assistance
• Ability to lift 50 pounds on a regular basis & 100 pounds occasionally
• Ability to frequently kneel, squat, bend, & stoop
• Ability to repetitively lift, twist, stretch, & reach overhead
• Ability to stand during entire shift
• Ability to push/pull up to 1,500 pounds using supplied equipment (e.g., pallet jack)
• Ability to work around creosote & chaff dust
• Ability to work in confined spaces for prolonged periods in compliance with OSHA regulations
• Ability to work with cleaning solutions & degreasers
• Significant keyboarding/computer work required (25% of the workday).

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words 'AI Opt-Out' and either job title and location or Job ID # in the email subject line in your email application.