Job Description

Alberta, Canada

Job Family Group:

Production and Manufacturing Downstream

Worker Type:

Regular

Posting Start Date:

August 20, 2026

Business Unit:

Experience Level:

Experienced Professionals

What’s the role

The Shell Scotford Upgrader team is seeking five (5) Production Team Member – Upgrader South (UPGS) to join the team at the Scotford Refinery. As the Production Team Member - UPGS, you will be part of a team that is tasked with the safe and efficient day-to-day operation of our assets. This role will also offer the opportunity to progress in an environment that encourages both personal and professional development, and to be part of some of the most ground-breaking projects anywhere in the industry.

The Shell Scotford Complex is a short drive from Fort Saskatchewan, Alberta, and consists of a bitumen upgrader, oil refinery, chemicals plant, and a carbon capture and storage (CCS) facility. It is one of North America’s most efficient, modern, and integrated hydrocarbons processing sites, converting oil sands bitumen into finished, marketable products.

Accountabilities

• Ensure that plant operations are conducted in a safe manner, and that all safety and environmental regulations are followed

• Monitor unit operations and troubleshoot process problems

• Execute unit objectives and tasks for the shift to meet the overall production and budget goals

• Make sound decisions based on Safe Work Practices, Policies and Operating Procedures

• Participate actively and constructively in team meetings, safety meetings, inspections, and high potential pre-job safety meetings (Critical Task Analysis)

• Permit work in area of control following standards, policies and procedures for the execution of safe work

• Complete unit HSSE and Process Safety checks

• Work with Maintenance and Engineering colleagues for the execution of various maintenance tasks

• Safe out and isolate equipment as required for repair or maintenance activities

• Perform routine rounds in the plant to observe and verify equipment status and overall plant conditions

• Enter clear and complete work orders for execution of tasks by maintenance

• Perform housekeeping duties as necessary on and around equipment, process area, and control room, keeping equipment and plant site clean

• Perform various sampling and testing tasks based on unit needs

• Identify opportunities for optimization and/or improvement in area of control

• Adhere to Respectful Workplace Policies

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

• Must possess a high school diploma

• Must possess a valid driver's license

• A minimum of a 4th Class Steam Ticket with practical operating experience is required. Candidates possessing a 3rd Class Steam Ticket, combined with substantial production and maintenance experience, will also receive strong consideration. Preference will be given to candidates holding a 2nd Class Steam Ticket

• At least 3 years’ relevant experience is preferred

• Candidates with second skilling such as previous maintenance experience or trade tickets are preferred

• Using safe lifting techniques, able to lift and carry 20 kg from ground to waist level

• Ability to work safely wearing a respirator or Self-contained Breathing Apparatus (SCBA)

• Must be willing to participate in an emergency response team including Fire Fighting Training

• Willing to comply with Shell's drug-free and harassment-free work environment and comply with all safety policies and procedures

• Have good mechanical aptitude and equipment troubleshooting abilities

• Must be willing to work overtime shifts, willing to work nights, weekends, and holidays as per the rotating sift schedule

• Must be willing to work outdoors in inclement weather

• Ability to climb ladders and stairs, work at heights and in confined spaces

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together

• Continuously grow the transferable skills you need to get ahead

• Work at the forefront of technology, trends, and practices

• Collaborate with experienced colleagues with unique expertise

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself

• Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world

• Take advantage of paid parental leave, including for non-birthing parents

• Join an organization working to become one of the most diverse and inclusive in the world

• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

• Grow as you progress through diverse career opportunities in national and international teams

• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

• Shale gas and liquids assets in Alberta and British Columbia

• A network of 1,400 retail stations across Canada

• The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

• The Sarnia Manufacturing Centre refinery in Ontario

• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

• 15 Shell-owned distribution terminals, three of which have marine operations

• Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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