Benefits:
Welcome to PuroClean! We're all about speed, integrity, and winning as a team! We don't just talk; we take action. Join us for an a real opportunity where we can beat expectations and make a real impact. Welcome to a dynamic, value-driven team.
As a Production Team Leader, you will play a crucial role in overseeing and coordinating various aspects of our production operations, primarily focusing on customer communications, claim documentation, program compliance, vehicle inspections, and project management. This role requires a strong ability to manage multiple tasks, lead a team, and ensure the successful execution of projects. Production Team Leader is a working role, you will also be performing demolition work, specialty cleaning, placing and managing specialty equipment and directing on-site technicians and employees.
Key Responsibilities:
In addition to demolition, specialty cleaning, equipment management and directing site labor, you will be performing most of the following activities.
1. Customer Communications:
- Maintain clear and effective communication with customers regarding project status, timelines, and any issues that may arise.
- Address customer inquiries, concerns, and feedback promptly and professionally.
2. Claim Documentation:
- Collect and maintain accurate documentation related to insurance claims and project expenses.
- Ensure all necessary paperwork is properly filed and up to date.
3. Program Compliance:
- Ensure adherence to all relevant industry and company regulations and standards.
- Keep up to date with industry changes and incorporate them into the production process as needed.
4. Vehicle Inspections:
- Oversee vehicle inspections to ensure they are safe and in optimal working condition.
- Schedule and coordinate maintenance and repairs when necessary.
5. Load and Prepare Production Vehicle:
- Supervise the loading and preparation of production vehicles with equipment, materials, and tools.
- Ensure that all necessary items are on hand for each project.
6. Organize and Order Subcontractors:
- Coordinate subcontractor activities and schedules for various projects.
- Place orders for subcontracted services and materials as required.
7. Project Management:
- Lead and manage the production team to ensure projects are completed on time and within budget.
- Monitor project progress, resolve issues, and provide guidance to team members.
8. Create Estimates for Self-Paid Jobs:
- Prepare accurate estimates for self-paid projects, considering labor, materials, and other related costs.
- Present estimates to customers for approval.
9. Discuss Coverage and Scope with Adjusters:
- Collaborate with insurance adjusters to clarify project scope and coverage.
- Address any discrepancies or issues to ensure accurate claims processing.
10. Equipment Rental for Specialty Projects:
- Arrange for the rental of specialized equipment required for specific projects.
- Ensure the safe and proper use of rented equipment.
11. Update Job Files:
- Maintain organized and up-to-date job files, including project plans, permits, and other relevant documents.
- Archive completed project files in accordance with company policies.
12. After-Hours Rotation:
- Participate in after-hours on-call rotation for emergency response and support.
- Be available to address urgent issues or incidents as they arise.
13. Photograph and Document Damaged Areas:
- Document damaged areas and the progress of repairs through photographs and written reports.
- Use this documentation for project records and insurance claims.
Qualifications:
- Previous experience in a leadership role within the production or construction industry.
- Strong knowledge of insurance claims processes and documentation (prior experience is an advantage but not mandatory).
- Excellent communication and customer service skills.
- Proficiency in project management and organizational skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of industry regulations and compliance requirements.
- Strong problem-solving skills and attention to detail.
- Availability for after-hours rotation as needed.
- Valid driver's license.
How to Apply:
If you are a highly motivated individual with the necessary skills and experience, we encourage you to apply by submitting your resume and a cover letter detailing your qualifications and relevant experience. Please send your application to purocleanproservices@puroclean.com.
Job Type Full-time
Salary: $22.00 - $28.00 per hour plus multiple bonus and commission opportunities.
Expected hours: 32 – 60 per week
Benefits:
Schedule:
Compensation: $22.00 - $28.00 per hour
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
PuroClean, a leader in property damage emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.
Our understanding and compassion during the recovery process has made us the provider of choice for insurance professionals and property owners throughout the United States and Canada. We pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.
