Avalon

Production Team Lead

Avalon  •  $36k - $38k/yr  •  Syracuse, NY (Onsite)  •  18 hours ago
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Job Description

The Production Team Leader is responsible for the successful operations of the production floor during their shift. They ensure projects are being produced efficiently and each process of a project is being completed within its allocated time.

Supervisory/Responsibilities:

  • Works with Director of Operations to hire staff for shift.
  • Organizes, and assigns projects to direct reports.
  • Coaches, trains, and mentors’ direct reports.
  • Holds team member accountable for productivity metrics.
  • Reviews and approves timecards weekly
  • Manages time-off requests for direct reports and ensures that enough staff is available to meet workload requirements.
  • Conducts performance evaluations on direct reports that are timely and constructive.
  • Follows and enforces all company policies and standard operating procedures.
  • Handles discipline as needed and in accordance with company policies.

Duties/Responsibilities:

  • Reference job tickets to capture project information and determine best means for output.
  • Sets up and operates high speed copiers, printers, large format machines and scanners to produce client requested projects.
  • Manage production deadlines to ensure projects are completed on time.
  • Produce at or below the allocated time defined for each project process.
  • Operate finishing equipment which includes but not limited to cutters, laminators, and binding machines.
  • Properly track all job totals so billing can be accurate.
  • Quality control projects throughout the project life cycle to ensure desired results are met, correcting any mistakes as needed.
  • Final inspections of all completed projects before they leave the production floor.
  • Point of contact for sales and service teams when rush jobs come in.
  • Resolve questions and project issues with sales and service departments.
  • Maintain confidentiality of all client materials.
  • Other production tasks as assigned by Director of Operations.

Required Skills/Abilities:

  • Possess strong time management, communication, and attention to detail.
  • Understands basic math.
  • Strong computer knowledge.
  • Proficiency in all Microsoft Office applications and Adobe products preferred.
  • Ability to operate a desktop computer, scanner and other common office equipment including copiers, printers, etc.
  • Strong leadership qualities which include the ability to motivate and influence others.
  • Strong troubleshooting and problem-solving skills.

Education and Experience:

  • Minimum of a high school diploma, associate degree preferred

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer or other office equipment.
  • Prolonged periods of standing in front of office equipment.
  • Occasional bending, kneeling, pushing, and pulling carts
  • Must be able to lift to 50 pounds at times.


Second Shift (3pm to 11pm)

Avalon

About Avalon

Achieve more, every day, by shifting a variety of critical business functions – including litigation support, eDiscovery, digital forensics, paper discovery, managed review and cybersecurity – to the experts at Avalon. Our hyper-responsive team members take the time to understand the challenges you face, offer solutions to help you build your business, and provide the best customer service in the industry. Through our vast capabilities in an array of service lines, Avalon successfully services more than 3,000 law firms and corporations, spanning a variety of industries and categories, each year. Our primary goal is to provide the support you need, so your organization succeeds.

Industry
Legal & Compliance
Company Size
201-500 employees
Headquarters
National, US
Year Founded
2000
Website
teamavalon.com
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