Job Description

Location: Owensboro,Kentucky,United States

Join Our Growing Team at Innovative Staff Solutions!

Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for adynamic temporary 3rd shift Production Team Lead to join our team in Owensboro, KY. Ideal candidates will have impeccable customer service and communication skills, a positive attitude, and thrive in a fast-paced, people-centric environment. The Team Lead will act as a liaison between flexible employees, key contacts at the client location, and Innovative Staff Solutions Internal management team.

About Innovative Staff Solutions

Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate more than 20 locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri.

Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.

We are deeply committed to giving back to the communities we serve through charitable donations and volunteer efforts. ISS employees are encouraged to participate in team outreach projects and are recognized for their individual contributions.

Why Join Us?

• Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
• Community Impact: Engage in meaningful community service projects and make a difference.
• Recognition: Be acknowledged for your hard work and dedication.

· Training & Development: Structured training program and continuous professional development programs and opportunities.

· Compensation & Benefits:

oCompetitive hourly rate of $21/hour

oMedical, Dental, Vision, Life Insurance, and Disability

oStructured training program

Ideal Candidate

We are looking for individuals with impeccable customer service and communication skills, a positive attitude and a passion for working in a progressive, people-centric environment.

Key Responsibilities

• Employee Management Assist with assignments, scheduling, attendance records, and conflict resolution.
• Orientation: Conduct orientations for new employees.
• Communication: Relay directions from client supervisors to employees and communicate shift information.
• Liaison: Act as a liaison between the ISS team and the client.
• Safety and Compliance: Perform floor walks, safety checks, drug screens, and process Workman’s Comp paperwork.
• Employee Support: Counsel, coach, mentor employees, and document into the HRIS system.
• Relationship Building: Build relationships with key contacts and team members.
• Additional Duties: Perform other tasks as assigned by the ISS team.

Requirements

• Previous customer service experience and a genuine enjoyment of working with people.
• Proficiency in Microsoft Office products.
• Detail-oriented and organized.
• Excellent communication skills both written and verbal.
• Dependable and flexible, with the ability to work Sunday – Thursday 10:30pm – 7:00am, with occasional overtime as needed:

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

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