Keywords Studios

Production Support Technician

Keywords Studios  •  Gurugram, IN (Onsite)  •  9 hours ago
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Job Description

Company Introduction:

Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info please refer to https://www.keywordsstudios.com/

Roles & Responsibilities

  • Setup workstations, Connect and set up hardware
  • Maintain Inventory sheet
  • Maintain an organized operation floor and storage room
  • Diagnose and treat broken equipment
  • Initial setup of hardware
  • Responsible of the deployment and update of builds, firmware, OS and images to platforms, PCs and mobile devices
  • Assist with floor planning and hardware & device allocation
  • Provide technical support and troubleshooting expertise
  • Follow every process established in the department
  • Write various technical documents and maintain them up to date
  • Initiating research projects to expand and consolidate our department knowledge

Requirements

Skill Set :

  • Entry-level position - Candidates with 0-6 months of experience are encouraged to apply.
  • Basic to Intermediate PC/Windows Installation and Troubleshooting skills
  • Basic to intermediate networking knowledge and related presence of mind
  • Basic understanding of build installation and related troubleshooting on Windows and Mobile
  • Existing exposure to platforms other than the PC (not mandatory but good to have)
  • Willingness to learn platforms other than the PC

Soft Skill:

  • Ability and aptitude to learn
  • Ability to analyze problems, recommend and implement effective solutions
  • Ability to multi-task
  • Ability to work effectively and decisively under pressure
  • Ability to work on own initiative and monitor own workload
  • Ability to work with strict deadlines
  • Being able to experiment and use trial and error
  • Complies with the security and confidentiality policy set by the company and ensures all team members comply to policies
  • Flexibility and availability of work hours, including evening, night and weekend.
  • Follows correct process or clearly communicates on any necessary deviations
  • Highly organized with the ability to prioritize tasks
  • Must possess ‘can-do’ attitude
  • Strong self-motivation, reliable and flexible team player

Role Information: IN

Location: Asia Pacific

Studio: Location: Keywords India

Area of Work: QA Testing Services

Service: Globalize

Employment Type: Permanent

Working Pattern: In-Office

Benefits

  • Free Cab Facility within Hiring Zones
  • Mediclaim cover for Self & Family
  • Lunch / Dinner provided at subsidized rates.
Keywords Studios

About Keywords Studios

🎮🎬 We help make video games, films, and fan favourites you’ve probably played, watched, or heard.

We work behind the scenes with game developers, publishers, and entertainment companies to bring their ideas to life and keep them running smoothly. From game development and art production to audio services, localization, game testing, community support, and marketing, we’re the partner you call when you need extra hands (or brains).

We are 13,000 people worldwide. Tech-savvy, AI-aware, and deeply invested in R&D. We’re adaptable, collaborative, and used to plugging into diverse teams and pipelines. Many of us grew up with games, animation, and film. We’re fans first, and that shows in how we work: with care, respect, accessibility, and safety in mind.

Whether it’s building innovative experiences, meeting tight deadlines, or preserving creative vision across every language and culture, our services and proprietary tools integrate seamlessly with your team at any stage of the product life cycle.

We don’t always make the headlines, but we help others get there.

Among our clients: Tencent Games, Microsoft, Ubisoft, Supercell, Bandai Namco, Netflix, Amazon... #ImagineMore

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Dublin, IE
Year Founded
1998
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