This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Production Support Engineer based in India.
This role is focused on providing advanced technical support to enterprise customers across the APAC region.
You will act as a key technical escalation point, troubleshooting complex issues across distributed systems and API-driven platforms.
The position combines hands-on incident resolution with root cause analysis and continuous improvement of support processes.
You will collaborate closely with Support, Product, and Engineering teams to resolve recurring issues and improve system reliability.
You will also contribute to technical documentation, internal tooling, automation, and scalable support practices.
The environment is fully remote and globally distributed, with opportunities to work on cloud-native infrastructure and financial technology systems.
The role requires strong technical judgement, communication skills, and the ability to build trusted relationships with enterprise-level customers.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
