Job Description

– Production Support

£13.25 per hour - Full-Time - Permanent

Role Purpose

The key purpose of this role is to keep production moving efficiently and ensure all customer orders are completed accurately and on time. This is a non-managerial, operational support role with no formal people management responsibility.

Key Responsibilities

Production Flow & Organisation

• Maintain smooth production flow and resolve issues that could cause delays.
• Prevent cage jams by ensuring cages are positioned correctly for offloading,
  processing, and collection.
• Organise the yard and factory floor daily by 10:00am.
• Carry out daily checks to ensure no customer orders are left in incorrect locations.
• Ensure
  work bins are in the correct order and location at all times

Performance & Targets

• Carry out hourly checks to ensure production areas are on track to meet daily
  targets.
• Escalate delays or issues to management when identified.
• Cover production areas when required and provide feedback on root cause and
  prevention.

Stock, Kanban, & Materials

• Manage the Kanban system including ordering, confirming delivery, and stock flow.
• Manage daily stock put-away and system updates.
• Inspect wash bags and arrange repair or replacement.
• Order and manage EcoLab chemicals and organise barrel collections.

Quality, Waste & Compliance

• Maintain scrap audit records.
• Ensure scrap is organised, recorded, and disposed of correctly.
• Maintain good housekeeping and safety standards.

People, Training & Inductions

• Support staff inductions.
• Assist with ongoing training across production areas.

Customer & Management Support

• Support preparations for customer visits.
• Provide operational support to the Production Manager, Transport Manager, and General
  Manager.

Skills & Experience

Essential:

• Experience in a production or industrial environment
• Strong organisational skills
• Proactive and problem-solving mindset

Desirable:

• Kanban or stock control experience
• Commercial laundry or manufacturing experience

Health & Safety

Employees must comply with all health and safety requirements and take reasonable care of
themselves and others.