Job Description

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Production Support will be responsible for defining, clarifying and enhancing the ability to follow the procedures with work schedules, PTO, tours for temp workers and general administrative tasks that pertain to production and associates that meet compliance with Quality Standards and RPC Policies.In addition, provide assistance with team leaders and associates when needed

Key Accountabilities and Outcomes

• Work with associates to ensure they are in compliance with RPC Quality Standards and Specifications.
• Ensures that all required documentation for production records is completed according to RPC policies.
• Assist Team Leaders with Safety Training
• Assist with New Hire Orientation tasks as needed (file, E-verify, tour, etc.)
• Provide support for Team Leaders when it comes to work schedules, absences, and PTO

Knowledge, Skills, and Experience

• High School graduate or equivalent (GED)
• Food manufacturing experience (1 to 2 years) a plus
• Strong computer skills
• High organizational and multitasking skills
• Speak, read, and write English (Spanish is a Plus)
• Understand company policies
• HR experience a plus
• Problem solving skills
• Ability to lift up to 50 lbs
• Ability to document and measure results
• Teamwork building skills
• Comfortable public speaking
• Knowledge of Good Manufacturing Practices
• Ability to follow procedures

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.