Job Description

Production Supervisor

Location: Milwaukee, Wi

Pay: $15.00 per hour

Job Type: Full-time 40Hrs/weekly

Schedule: Flexible schedule including evenings, weekends, and holidays as needed

Benefits:

Insurance & Financial

· Comprehensive medical, dental, vision, and hearing coverage

· Prescription drug plan

· Voluntary life insurance

· Competitive pension plan

· 403(b) retirement savings plan (immediate eligibility)

Paid Time Off

· Vacation days (accrual begins after first month, eligible after 90 days)

· Paid sick days

· Personal days

· Floating holidays

· Paid holidays (immediate eligibility)

About the Role

Join our team in "Doing the Most Good" as a warehouse Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

What you'll do

Production & Team Leadership

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes

Operations & Quality Control

• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage

Customer & Team Relations

• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management

Working Conditions

Work is performed in a retail, warehouse, and outdoor environment. Conditions may include temperature changes, dust, and moderate noise levels.

Why Join Us

• Mission-driven work that supports individuals and families in your community
• Opportunity to make a direct impact through service
• Supportive, team-oriented environment
• Training and development opportunities
• Employee Assistance Program and additional benefits

Qualifications

Required

• High school diploma (or currently pursuing)
• Valid driver’s license with a clear motor vehicle record (MVR)
• Experience following and giving direction
• Strong English communication skills
• Basic computer skills, including payroll or internal systems
• Ability to pass a pre-employment drug test and background check
• Basic math skills
• Reliable attendance and punctuality
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Preferred

• Retail, production, or thrift store experience
• Previous leadership or supervisory experience

Physical Requirements

• Ability to stand, walk, and use hands for extended periods
• Ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally
• Ability to bend, reach, climb, balance, kneel, or crouch as needed
• Clear vision (close and distance) with the ability to adjust focus

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.