Job Description

About the Role:

MedSupply / MedAire – Phoenix, AZ

Lead. Improve. Make an impact—every single day.

MedSupply, part of the MedAire family, is looking for a hands-on Production Supervisor to lead our Arizona operations. If you thrive in a fast-paced manufacturing environment, love developing people, and have a passion for continuous improvement and quality, this could be your next career move.

What You’ll Do

As a Production Supervisor, you’ll oversee the day-to-day activities of our production workforce supporting the fabrication and inspection of new and refurbished medical kits You’ll play a key role in ensuring operational excellence while upholding our quality and compliance standards.

Key responsibilities include:

• Leading, coaching, and motivating production team members while managing performance and engagement
• Partnering with the Operations Manager to plan and execute manufacturing and training programs
• Driving continuous process improvement aligned with lean manufacturing principles
• Tracking, analyzing, and reporting key performance metrics
• Implementing and monitoring company quality initiatives to ensure audit readiness
• Ensuring strict compliance with HIPAA and all confidentiality requirements
• Supporting a culture of safety, accountability, and teamwork
• Taking on additional responsibilities as needed—because no two days are ever the same

What You’ll Bring

• Proven supervisory experience, ideally in a manufacturing or production environment
• Strong leadership, communication, problem-solving, and decision-making skills
• Working knowledge of lean manufacturing concepts (hands-on or educational)
• Solid computer skills, including Word, Excel, PowerPoint, Outlook, and MRP/ERP systems
• Ability to balance people leadership with operational execution

Qualifications

• Bachelor’s degree preferred (or equivalent experience in a progressive manufacturing environment)
• Fluency in English
• Valid Arizona Driver’s License (or ability to obtain one) and proof of auto insurance per state requirements

Why MedSupply / MedAire?

We’re more than a manufacturing operation—we support critical medical and travel services that help protect people around the world. You’ll join a team that values quality, innovation, collaboration, and growth, with opportunities to make a real impact.

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International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.