Job Description

The Production Supervisor leads the shift team to ensure a safe work environment, maintain food safety and quality standards, and meet productivity goals. This role is responsible for overseeing operations, driving continuous improvement initiatives, supporting the development of team members’ skills and capabilities, proactively addressing production issues, and ensuring production schedules and key performance indicators (KPIs) are consistently met. This position works a 2/2/3 rotation, 4pm to 4am.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Leads shift operations to ensure personal safety, food safety, product quality, and productivity standards are consistently met.
• Directs and supports team members to follow standardized work and company policies, including Safety, Hazard Analysis and Critical Control Points (HACCP), and Good Manufacturing Practices (GMPs).
• Provides guidance and support to maintain accountability and effective communication within the team.
• Fosters team cohesion, resolve conflicts, and motivate team members to achieve goals.
• Drives initiatives that improve safety, quality, efficiency, and cost performance.
• Collaborates with cross-functional leaders to ensure safety, quality, and productivity standards and activities are delivering expected results, including the commercialization of new products, manufacturing processes, and audit readiness.
• Ensures accurate inventory handling and material flow and recommends improvements in supply chain and inventory processes.
• Troubleshoots and resolves operational issues through observation, coaching, training, and procedural updates.
• Communicates process or policy changes to team members in a timely and effective manner.
• Evaluates, coaches, and develops Team Members’ behaviors, knowledge and performance.
• Serves as the primary contact for food safety or quality concerns, escalating issues as needed.

SQF BACK UP PROVISION

Maintains compliance with Safe Quality Food (SQF) audit requirements and ensures ongoing food safety and quality across operations. The Plant Manager position serves as the backup to ensure the integrity of the SQF System.

DIRECT REPORTS

This position directly leads a team of production team members for a designated shift (15+ Team Members).

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• A high school diploma or equivalent is required.
• Associates of Arts Degree (A.A) in Supervisory Management or related field preferred. Completion of associate’s degree within an established timeline after hire is required.
• 3 to 5 years of experience leading a team in a manufacturing environment or as a Supervisor in Food Manufacturing, or equivalent combination of education and experience.
• Experience in cheese making and whey processing is highly desired.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

• Alignment with Company Values: Demonstrates behaviors and values that reflect the company’s culture. Sartori’s core values are family, commitment, authenticity, ingenuity, integrity, and humility.
• Effective Communication: Strong verbal and written communication skills, with the ability to convey complex analytical insights to diverse audiences.
• Critical Thinking Ability to identify and respond to needs based on an understanding of situational context and logical analysis of relevant information
• Continuous Improvement: Embodies a mindset focused on continuous improvement, leveraging analytics to drive transformational results.
• Coaching: Effectively coaches and mentors others, providing guidance that enhances performance and facilitates development while building confidence.
• Accountability: High level of accountability for own and team’s performance
• Decision Quality: Makes informed, timely decisions using a blend of analytical insights, experience, and sound judgment.
• Relationship Building: Builds and maintains trusting relationships and alliances both inside and outside the organization, fostering collaboration and innovation.
• Results driven – Leverages a collaborative approach to achieve results that promote Sartori’s success.
• Exceptional Leadership Proven ability to lead and inspire a diverse team towards achieving production goals while fostering a positive and inclusive work environment.
• Problem Solving Proficient in identifying and resolving issues promptly and effectively. Capable of analyzing manufacturing processes, troubleshooting equipment, and implementing improvements to enhance efficiency and quality.

ADDITIONAL INFORMATION

WORK LOCATION

This is an on-site position at our Antigo Creamery located in Antigo, WI.

TRAVEL REQUIREMENTS

Occasional travel may be required to meet the needs of the business (estimated 10%). A valid driver’s license is required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must regularly lift and/or move objects weighing 40 - 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK SETTING / ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When entering the production facility, the Team Member is occasionally exposed to cold working conditions and/or moving mechanical parts. The noise level is moderate while in the plant. This position requires occasional off shift work.

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this work. This is not an exhaustive list of all duties and responsibilities. Sartori Company reserves the right to amend and change responsibilities to meet organizational and business needs as necessary.