Job Description

ARC Document Solutions is looking for a Full-time Production Staff member to support our team and help provide an excellent employee experience while maintaining top-quality service for our customers. This is a versatile role where you will assist across multiple areas of production.  
As a Production Staff (Floater), you will support all areas of the document scanning operation, including clerical tasks, document handling, equipment support, and other production duties. You will rely on experience and judgment to complete tasks efficiently while maintaining high standards for accuracy, organization, and HIPAA compliance.   Responsibilities:

• Assist across all production roles as needed, including scanning, document prep, cutting, and other tasks.
• Prepare documents by removing staples, clips, and bindings.
• Operate scanners to convert physical documents into digital images.
• Check scanned documents for quality, resolution, and accuracy.
• Set scanner parameters per job specifications.
• Perform routine maintenance and cleaning of equipment to ensure quality output.
• Log document numbers and maintain accurate records for future retrieval.
• Enter information into MS Word, Excel, or other systems as required.
• Photocopy documents when needed.
• Box, lift, and carry documents and materials, sometimes weighing up to 35 pounds.
• Assist with light warehouse tasks, such as organizing, moving, and staging materials.
• Keep the work area organized and compliant with quality standards.
• Assist team members across departments as needed.
• Follow company and departmental procedures to complete tasks efficiently.
• Other duties as assigned.

  Additional Information:

• This is an in-office role.
• Responsibilities are not all-inclusive; you may be asked to assist in other areas as needed.
• Must be able to lift, carry, and move heavy items safely.

  Experience and Qualifications:

• High School Diploma or equivalent.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated and able to work independently with minimal supervision.
• Strong communication skills and ability to build relationships with internal and external customers.
• Prior document scanning experience is preferred but not required; training will be provided.

  Benefits:
ARC offers comprehensive benefits, including Medical, Dental, Vision, and Life Insurance, a 401(k) with company match, and an Employee Stock Purchase Plan at 15% below market. PTO and paid holidays are provided. We foster a supportive and caring work culture.   Recruitment Agencies:
ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for fees related to unsolicited resumes.