Pango

Production Services

Pango  •  Onsite  •  23 days ago
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Job Description

As part of the Production Services team, you will work closely with cross-functional teams to investigate and resolve production issues, perform data analysis using SQL, support call centers with technical inquiries, and help ensure smooth operations in a dynamic, fast-paced environment.

Responsibilities

  • Support and maintain production environments, ensuring system stability and smooth operations
  • Investigate and troubleshoot production issues, including deep-dive analysis and data investigation using SQL (Redshift, MongoDB)
  • Collaborate with Product, R&D, QA, Support, and business teams on cross-functional tasks
  • Implement and update production configurations, including campaigns, promotions, and system changes
  • Assist call centers with technical support inquiries

Requirements

  • B.Sc. in Industrial Engineering, Information Systems, Computer Science, or a related field from a recognized higher education institution – Required.
  • Experience in SQL server – creating complex queries - Must.
  • Good understanding of logs services - Must (Familiarity with Coralogix -Advantage)
  • Experience in C# .NET FrameworkCore or Python – Big Advantage.
  • Highly motivated and passionate about learning new technologies and methodologies.
  • Assertive, team player, and self-managed.
  • Fluent in Hebrew and English.

Advantages

  • Knowledge in working with MongoDB - Advantage.
  • Background experience as technical support tier 23 – Advantage.
Pango

About Pango

Pango Pay & Go provides a comprehensive turnkey mobile payment parking solution to local government and parking lot owners since 2007 with outstanding successful performance.

With a decade of activity behind us and with over 2 million customers (and still growing...), the Pango App has become synonymous with driver and vehicle solutions. It is one of the most widespread applications in Israel in terms of the number of downloads and frequency of use.

Our Vision

Pango will continue to innovate, lead and make the experience of parking, vehicle and road services more accessible to drivers

using advanced technology, while also providing value-added features and an excellent user experience.

Our values:

Innovation. Although we have already transformed the world of parking to a digital environment, Pango is focused on finding advanced solutions and improving the driving, parking, and road experience.

Reliability. With millions of users and reliable service over many years, Pango has you in mind.

Ease. Our app offers a variety of services and solutions at the touch of a button, anytime and anywhere in Israel.

Leadership. The standards we have set for ourselves have changed the way people park in Israel and continue to create new patterns of behavior for drivers and vehicles.

Service oriented. We will always be available to every customer, for any questions or suggestions, in addition to providing self-service solutions to our customers.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Petach Tikva, IL
Year Founded
2007
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