Job Description
Summary
We are seeking an accomplished Quality Supervisor to lead inspection teams and support the production of industry leading hard and soft body armor. In this highly visible role, you will oversee compliance with ISO 9001:2015 and BA 9000:2016 standards, drive risk based quality controls, and champion continuous improvement across a fast paced manufacturing environment. The ideal candidate brings hands on leadership, strong analytical and problem solving skills, and a deep appreciation for the critical importance of precision and reliability in ballistic protection products.
Essential Responsibilities
• Supervise daily quality activities, including incoming inspection, in-process checks, and final product audits.
• Maintain accurate quality records such as inspection results, calibration logs, nonconformance reports, and corrective actions.
• Ensure proper handling, identification, and traceability of ballistic materials and finished armor products.
• Support internal, customer, and certification audits and ensure timely closure of audit findings.
• Lead risk-based quality assessments aligned with ISO 9001 risk-based thinking and BA 9000 requirements.
• Identify and evaluate quality risks related to materials, manufacturing processes, inspection methods, equipment, and suppliers.
• Conduct process risk assessments (e.g., PFMEA, control plans, risk registers) to proactively prevent defects and compliance issues.
• Provide risk insights and trends to leadership as part of management review and continuous improvement efforts.
• Lead root cause analysis (RCA) for quality issues including internal defects, audit findings, customer complaints, and supplier nonconformances.
• Use structured problem-solving tools such as 5 Whys, Fishbone (Ishikawa), A3, Pareto analysis, and data analysis.
• Develop and implement Corrective and Preventive Actions (CAPA) that address true root causes and prevent recurrence.
• Work cross-functionally with Production, Engineering, Supply Chain, and Training teams to implement sustainable improvements.
• Train, coach, and mentor quality inspectors on inspection techniques, documentation, and compliance requirements.
• Monitor and report quality performance metrics such as defect rates, rework, scrap, audit results, and CAPA effectiveness.
• Drive continuous improvement initiatives using Lean, Six Sigma, and A3 methodologies.
Required Skills & Abilities
• Strong knowledge of ISO 9001:2015 and BA 9000:2016 standards.
• Proven experience leading quality or inspection teams in manufacturing.
• Ability to work effectively in a fast-paced, regulated manufacturing environment.
• Strong communication and documentation skills.
Education & Experience
• Bachelor’s degree in Quality, Engineering, or a related field preferred.
• 3–5 years of experience in a quality leadership or supervisory role within manufacturing.
• Lean Six Sigma certification (Green Belt or higher) is a plus.
Physical Requirements
• Ability to stand and walk for extended periods on the production floor.
• Visual acuity for detailed inspection work.
• Ability to occasionally lift up to 40 pounds.
