Roles and Responsibilities: -Represent Autoliv ”hot line” in resolution of quality issues -Develop Customer relationship related to quality rating -Interface with all concerned Autoliv plants on customer quality issues for timely resolutions -Coordinate the disposition and return of all defective products -Coordinate on-site sorting activities and any rework activity -Support the launches of new products at the customer locations -Review product at warranty centers and customer plants to provide data and information for quality reports. -Customer quality window maintenance -Customer/Internal 8D follow up and submit -Customer satisfaction improvement -Market customer PPM track and improvement -Continuous improvement -APS activity engagement -Leading line audit according AS standard and company QA activity -Take the quality role in change case according CCB procedure. -Lead Problem Resolution Cross Functional Team using 8D-process: -To analyze any product non-conformities in order to solve issues and verify customer or ALV concern. -To communicate and follow up (8D) with CQS according to need. -To analyze internal ppm, and generate continuous improvement actions (e.g. PDCA, standards, poka-yoke, product changes, RPN reduction) -Coordinate the disposition and hold of all suspect products (GP12) -Check if other ALV plants are affected and apply AS 53 (Q Alert) -Update control plans and ensure that quality planning documentation is always updated (e.g. PFMEA, SWI, visual aids) -Participate in product/process/dock audits (including AS 67) -Support implementation and maintenance of lessons learned system by active involvement -Inspector performance management Knowledge required: -Familiar with, QS9000, IATF as well as ISO14001. -Good coordination ability, high spirit of teamwork -Excellent English communication skills
Autoliv, Inc. is the worldwide leader in automotive safety systems. We develop, manufacture and market protective systems, such as airbags, seatbelts, steering wheels and pedestrian protection systems for all major automotive manufacturers in the world. Our products save 37,000 lives and prevent 450,000 injuries each year.
Our ~65,000 employees in 25 countries are passionate about our vision of Saving More Lives and quality is at the heart of everything we do. We have 13 technical centers, with 20 test tracks.
In the world of automotive occupant safety, we were the first to introduce the two- and three-point seat belt system and airbags for front and side impacts. We were also the first to launch pyrotechnic belt pretensioners and pedestrian protection systems.
Autoliv, Inc. is a publicly traded Delaware U.S. corporation with its headquarters in Stockholm, Sweden. The shares are listed on the New York Stock Exchange (NYSE: ALV) and the Swedish Depository Receipts on Nasdaq Stockholm (ALIV sdb). For more information go to www.autoliv.com.
