Job Description

General Information

City

Portland

State/Province

Oregon

Country

United States

Date

Monday, October 26, 2026

Working time

Full-time

Ref#

20041445

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

29,760

Annual Base Salary Maximum

59,520

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview: Join Xerox as a Service Delivery Associate, where you will help deliver on-site customer solutions through mailroom services, print and document operations, and administrative support. In this role, you will support daily operations, maintain service quality, and provide a strong customer experience through reliable execution and attention to detail. Why Join This Team:

• Play a key role in delivering day-to-day service excellence for client operations
• Gain hands-on experience with print, mailroom, document, and office support services
• Build customer-facing experience in a fast-paced operational environment
• Develop skills across equipment support, administrative tasks, and service delivery
• Receive training on Xerox systems and equipment

What You Will Do:

• Operate office and production equipment, including printers, scanners, inserters, and fax machines
• Support mail handling activities such as sorting, scanning, distribution, and package tracking
• Prepare, print, and finish documents, including stapling, binding, and laminating
• Maintain accurate logs for billing, meter reads, production jobs, and reporting tasks
• Monitor supplies, support SLA compliance, and escalate service issues when needed

What You Need to Succeed:

• High School Diploma or equivalent required
• 1+ year of customer service or operations support experience preferred
• Strong communication, organization, and interpersonal skills
• Functional knowledge of Microsoft Word, Excel, and Outlook
• Ability to multitask, work independently, solve problems, and perform light physical tasks as needed

How We Set You Up for Success:

• Training provided on Xerox systems and equipment
• Exposure to customer-facing operations and service delivery environments
• Opportunity to build experience in mailroom, print, and document services
• Supportive role with broad day-to-day operational responsibilities
• Strong foundation for growth in service and operations roles

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