Job Description

Job Location Western Headquarters - South Bend, IN 46619 Position Type Full Time Education Level None Salary Range $11.00 Hourly

Travel Percentage None Job Shift Day Job Category Manufacturing

Job Objective:

To perform the initial sort of all donations, separating material into proper categories for processing in other departments and properly disposing of all non-saleable items This position reports to the Production Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

• Perform initial sorting of donated materials from crates, cages, carts, boxes, and barrels.
• Sort soft goods into hampers and transport them to designated areas.
• Pair and rubber-band shoes before placing them in barrels.
• Place wares, toys, and holiday items on dump tables; pass metal items to Wares Processors.
• Ensure sellable metal objects (copper, brass, aluminum, steel) are salvaged.
• Sort E&M (electrical and mechanical) items into wooden carts.
• Categorize books, records, tapes, CDs, and DVDs into designated carts or barrels.
• Place jewelry in designated containers.
• Dispose of unsellable or hazardous materials in designated bins.
• Clean and sweep crates, cages, and workstations to maintain a clutter-free environment.
• Other duties as assigned by supervisor.

Qualifications

Required Education and Skills:

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications:

• Authorized to work in the United States.

• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.