Job Description

Help grow a safer, cleaner, healthier future for everyone, every day.

Service Operator

Crowcon Detection Instruments Ltd. is looking to recruit to the Service department a Service Operator to contribute to delivering company growth goals. This is a local role reporting to the Team Leader.

Company: Crowcon Detection Instruments Ltd, 172 Brook Drive, Milton Park, Abingdon, Oxfordshire, OX14 4SD.

About Us

We have been designing and manufacturing life-saving products for 50 years, protecting people from toxic and flammable gases.

Crowcon Detection Instruments Ltd. is a wholly owned subsidiary of Halma plc Halma’s ( www.halma.com) purpose is growing a safer, cleaner, healthier future for everyone, every day. Halma is a market leader in specialist safety, health, and environmental technologies, a global group of businesses developing solutions that push the boundaries of science and technology. Headquartered in the UK, Halma is one of the top performing businesses in the FTSE 100 index with many years of record revenues and profits. The group has nearly 50 businesses operating through three sectors (Medical, Environmental & Analysis and Safety) in more than 20 countries and major operations in Europe, North and South America and Asia, supplying customers in 160 countries and employing more than 8,500 people worldwide.

Crowcon’s purpose is:

To create sensing solutions designed to save lives every day.

Crowcon’s values are:

• Do the right thing
• Collaborate and support each other
• Always do your best
• Try new things
• Be yourself

What will you be doing?

As a member of the Service Team, you will work as part of a team making and servicing lifesaving equipment. You will be part of a team focussed on delivering quality service to its customers, as well as work on a range of Gas Detection devices carrying out routine service and calibration activities as per company procedures. The team is made up as follows:

• Manufacturing Manager
• Team Leader
• Cell Leader
• Service, Repairs and Warranty team

Main Responsibilities:

• Maintain a high level of safety awareness and standards in all daily duties and tasks actively reporting near misses.
• Carry out routine service and calibration on a variety of Portable and Fixed Gas Detection devices.
• Investigate and identify root cause of any device failures.
• Log warranty and non-warranty fault codes.
• Provide support to Production where required.
• Participate in daily workgroup shift start up meetings.
• Participate in Continuous Improvement Activities enabling the identification of efficiency and quality improvements.
• Maintain the production cell area as part of our 5S programme.
• Ensure tooling and equipment within calibration.
• Provide a flexible approach to work actively seeking to improve job knowledge and flexibility.
• Ensure Batch Records and supporting documentation is completed accurately and fully.
• Give guidance to Trainee Operators to aid their development.
• Have a flexible approach to work.
• Continually monitor product shelf lives.
• While the above key responsibilities are the main elements of the job role there be times when requested to carry out other tasks deemed to be within their capability.

Your skills & experience

• Maths & English GCSE grade C or above.
• Essential:
  • Manual dexterity.
  • Ability to clearly follow work instructions.
• Desirable:
  • 2 years’ experience in manufacturing / assembly.
  • Awareness of lean and continuous improvement methodology.

About you

• You can adapt to the changing needs and demands of the business.
• You can multitask, remain calm under pressure and deliver to business expectations.
• You have good attention to detail.
• You inspire with your passion and values.
• You are culturally sensitive.
• You are a collaborative team player.
• You are straightforward and have no interest in politics.
• You are curious and disrupt the status quo.

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