Job Description

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?

Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In November 2025, Eastern acquired Hazlet, New Jersey-based PMC Wireless, and now comprises 230 employees across 17 locations nationwide.

PMC Wireless is a technology integrator that has specialized in mission-critical wireless communications for over 35 years. They primarily serve government agencies, public safety organizations and large enterprise clients is the healthcare, education and utility sectors.

As a Production Operations Specialist, you will perform production work in support of assembly and engraving as required to fulfill sales orders. You will be responsible for overseeing the production process, coordinating with various teams, and ensuring that all operations are carried out efficiently and effectively.

Responsibilities Include but are not limited to:

• Oversee the day-to-day production operations at the service center.
• Physically Receive and Process material delivered to the Service Center.
• Maintain an organized inventory of materials with accurate quantities reflected in the ERP system.
• Package and Ship customer orders as appropriate.
• Coordinate with cross-functional teams to ensure smooth workflow and timely completion of tasks.
• Monitor production schedules and adjust as necessary to meet deadlines.
• Identify areas for process improvement and implement solutions to enhance efficiency.
• Ensure compliance with safety regulations and company policies.
• Train and mentor new team members.
• Collaborate with other departments to optimize overall supply chain operations.

Preferred Qualifications:

• Minimum high school diploma or equivalent required
• Experience with Radios or similar technical skills
• Ability to work well with a team and deliver superior customer service
• Strong communication and interpersonal skills
• Competent with basic tools
• Reliable, trustworthy, and excellent attention to detail to prevent or minimize damage/loss to products
• Some moderate lifting of materials may be required

Benefits We Can Offer You

• 401k and company match
• Annual performance review and associated bonus
• Ongoing technical training
• Advancement opportunities
• Company-provided uniforms and safety equipment

If you are a talented and experienced Production Operations Specialist who is looking for a challenging and rewarding opportunity, we encourage you to apply