Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.
Place of Performance: Hybrid – Washington, DC Metro Area (IRS facilities and approved remote work locations)
Citizenship: U.S. Citizenship required
Security Clearance: Must be able to obtain and maintain an IRS Moderate Background Investigation (MBI)/Public Trust.
The Production Operations & Maintenance Engineer provides operational support for the IRS Enterprise API Gateway production environment. This role ensures high availability, rapid incident response, operational continuity, and reliable performance for mission-critical IRS API services.
Primary Responsibilities
Required Qualifications
Desired Skills IBM webMethods | Kong | Splunk | AppDynamics | ELK Stack | OpenTelemetry | ServiceNow | Linux | OpenShift | Kubernetes | Docker | Git | Jenkins | SQL | Networking fundamentals | TLS/SSL Certificates | OAuth | API Gateway operations
Preferred Certifications: One or more of the following is preferred: ITIL Foundation | CompTIA Security+ | Red Hat Certified System Administrator (RHCSA) | AWS SysOps Administrator | Azure Administrator | Kubernetes Administrator (CKA)
What You'll Bring:
Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.
15+ Years of Trusted IT Solutions for Federal Agencies.
- Data Security & Management: Safeguarding sensitive information with scalable, reliable solutions
- Scalable Identity Access: Ensuring seamless, secure access across platforms
- Legacy System Modernization: Upgrading outdated infrastructure for peak performance
- High-Performance Platforms: Building robust, future-ready systems to meet evolving needs
By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges.
