Job Description

About Moonbug Entertainment

Thank you for considering the Production Operation Coordinator role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits.

Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond.

📍London, Camden | Office based | Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday drinks @ 4pm ✨

The Role

This is a dynamic, hands-on role within the Studios Department's Production Operations team, specifically focused on managing the complete end-to-end operational pipeline for live-action and animation content. The core function is to ensure the seamless flow of assets from initial production, through post-production across multiple global vendors (including London and Los Angeles), and into the Internal Master Catalogue for wider distribution. This includes coordinating both internal projects and co-productions with major partners like Disney and Netflix.

The role is heavily focused on execution, strict adherence to Standard Operating Procedures (SOPs), and administrative support, including basic Quality Control (QC) and data management.

Key Responsibilities

• Pipeline Management: Coordinate post-production workflows with production, creative, and QC teams to meet daily goals and deadlines, ensuring assets are processed on time.
• Asset & Vendor Coordination: Liaise with post-production staff and third-party vendors to manage and supply all necessary audio and video assets for editing and delivery.
• Final Delivery & Mastering: Perform video mastering and exporting for final delivery. Configure delivery assets, set technical specifications in Moonbase, and confirm strict adherence to formatting and naming standards pre-ingest.
• Quality Control (QC) & Validation: Conduct PreEQC & AQC validation using tools like Vidchecker, and perform visual QC on live-action content streams. Work directly with the QC Department to resolve failed content and review Assistant logs for accuracy.
• Tracking, Reporting & Escalation: Monitor post timelines using Moonbase Planner, proactively track progress, and escalate immediate delays or post-production issues to the Supervisor for resolution. Develop trackers, manage status dashboards, and prepare data for weekly reports.
• Data & Administration: Perform asset and metadata delivery, update internal library software, and input data based on IP structure and naming conventions, ensuring all fields are complete. Manage administrative tasks, including purchase orders (POs), script orders, and invoices.
• Standards Enforcement: Review document formatting and rights management protocols, rejecting any assets that do not meet required specifications.
• Team Support: Foster teamwork

Essential Skills & Experience

• Proven background in live action video editing and post-production, with strong proficiency in Adobe Premiere Pro, After Effects, and Adobe Encoder.
• Solid knowledge of the production process and a strong grasp of Brand/IP concepts to identify potential creative errors.
• Exceptional organizational, file management, and multitasking skills, with the ability to thrive in a fast-paced environment.
• Power user of relevant production and project management tools, including Google Drive, Frame.io, Vidchecker, Airtable/Monday, Lucidlink, and Jira.
• Demonstrates close attention to detail, specifically with a "completer-finisher" attitude.
• Knowledge of Technical specifications for Visual and Audio deliverables and how they fulfil the needs of supporting departments such as YouTube platforms, localisation, and Distribution.

Professional Qualities

• Professional demeanor: approachable, calm, and poised.
• Strong written and verbal communication skills.