Job Description

• Develop and execute daily, weekly, and monthly production plans aligned with customer demand and sales forecasts
• Ensure production schedules meet quality, output, and delivery targets
• Monitor workflow to minimize downtime, bottlenecks, and waste
• Coordinate with procurement and stores to ensure availability of raw materials (linen & trims)
• Oversee all stages of textile linen processing (e.g. sewing, folding, packing, finishing)
• Implement and continuously improve production processes to improve efficiency and reduce costs
• Ensure machine uptime through coordination with maintenance teams
• Ensure linen products meet required quality, hygiene, and durability standards
• Investigate quality issues, customer complaints, and root causes
• Maintain compliance with industry standards (e.g. hygiene, fabric care, textile handling)
• Ensure compliance with Occupational Health & Safety, environmental, and labour regulations
• Ensure proper handling of machinery and linen materials
• Lead, motivate, and manage production supervisors, team leaders, and operators
• Plan staffing levels, shift schedules, and overtime requirements
• Conduct performance reviews, disciplinary processes, and skills development
• Provide on-the-job training to improve productivity and quality awareness
• Support new product or customer onboarding (e.g. new linen ranges or clients)
• Coordinate with cutting room to ensure availability of cut materials
• Participate in audits, inspections, and management meetings

• Diploma or Degree in Textile Technology, Industrial Engineering, Production Management, Operations Management, or related field
• 5–10 years’ experience in a textile, linen manufacturing, or industrial environment
• 3–5 years in a supervisory or managerial production role

Skills:

• Strong understanding of textile / linen production processes
• Knowledge of industrial textile manufacturing machinery
• Production planning and scheduling experience
• Quality management and continuous improvement
• Strong people leadership and communication skills
• Problem-solving and analytical thinking
• Ability to work under pressure and meet deadlines
• High attention to detail and quality standards
• Results-driven and hands-on management approach

Behaviours:

• Take full ownership of production outcomes, including output, quality, costs, and safety
• Set clear expectations and hold team members accountable for performance
• Lead by example through disciplined, ethical, and consistent behaviour
• Remain visible and actively engaged on the production floor
• Treat employees with respect, fairness, and dignity
• Coach, motivate, and develop team members to improve competence and engagement
• Manage performance issues constructively and decisively
• Build teamwork, trust, and open communication across shifts and work areas

Preference will be given, but not limited to, candidates from designated groups in accordance with the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?