Job Description

Capital SMART is Australia and New Zealand's leading accident repair network, with 60+ sites and a reputation for setting the benchmark in high-volume collision repair. We're looking for an experienced Production Manager to join our site leadership team on a full-time, permanent basis.

The Role

You'll own the workshop floor — driving production efficiency, managing workflow, and leading a skilled team of tradespeople to deliver repairs on time, to quality, and to the Capital SMART standard. This is a hands-on leadership role for someone who knows how a repair shop runs and knows how to get the best out of people.

What you'll be doing:

• Managing day-to-day workshop production to meet throughput and turnaround targets
• Scheduling and allocating work across panel, paint, prep, assembly, and detail teams
• Monitoring job progress and identifying and resolving bottlenecks before they cause delays
• Ensuring all repairs meet quality standards at every stage of the process
• Leading, coaching, and motivating a team of automotive tradespeople
• Conducting toolbox talks and supporting a strong safety culture on the floor
• Liaising with the site manager, estimators, and customer service teams to keep jobs on track
• Managing parts ordering and ensuring materials are available when needed
• Completing production reporting and KPI tracking accurately and on time

What we're looking for:

• Proven experience in a production or workshop management role within smash repair or a related automotive environment
• Strong understanding of the end-to-end repair process — panel, paint, prep, assembly, and detail
• Demonstrated ability to lead and develop a team in a fast-paced, high-volume setting
• Excellent organisational skills and the ability to manage multiple jobs simultaneously
• A solutions-focused mindset — you deal with problems, you don't pass them on
• Strong communication skills across all levels of the business
• Experience with repair management systems (e.g. Autoflow, Estimage) an advantage
• Full working rights in Australia

What's on offer:

• Permanent full-time role — Monday to Friday
• Competitive salary package commensurate with experience
• Uniforms provided
• Ongoing leadership development and training
• I-CAR training support
• Weekly lunches and monthly team celebrations
• Staff discounts on parts and tools
• Referral bonus up to $2,000
• Clear pathways into senior management
• Guaranteed Christmas shutdown

Apply Now!

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