Assist World

Production Manager

Assist World  •  South Africa (Remote)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We are hiring a highly organized Remote Production Manager to control our roofing production system once jobs are sold. This role owns scheduling, crew coordination, material readiness, documentation enforcement, and production KPI reporting. This is not an assistant role. This is production control. Primary Mission:Deliver 10+ roofs per week with strong schedule discipline, zero material delays, and less than 1% warrantycallbacks.

Core Responsibilities:1. Production Calendar OwnershipMaintain a live 2-week rolling install scheduleAssign crews based on capacity and efficiencyGroup installs geographically when possibleAdjust schedules proactively for weather and labor availability
2. Weather-Aware SchedulingMonitor rain, ice, snow, wind, and temperature thresholds dailyPrevent reactive rescheduling
3. Job File Readiness Gatekeeping (ServiceTitan)Verify signed contract, scope, deposit, photos, and notes before scheduling
4. Material Coordination + Warehouse PreparationCoordinate staging of bulk materials (drip edge, nails, pipe jacks, decking, lumber)Prevent install delays due to shortages
5. SRS Roof Hub Documentation EnforcementVerify required photo documentation for every installJobs cannot close without compliance
6. CompanyCam Client TransparencySend live project links so clients can track progress in real time
7. Change Order CoordinationDocument change orders in ServiceTitanCoordinate pricing approval through Ops ManagerCoordinate vendor pickup for change orders
8. Weekly KPI ReportingSubmit production scorecard every Friday by 5 PM CST

Required Qualifications:

  • Bachelor’s degree in Marketing, Business, or related field.
  • 5+ years of experience in marketing management or similar role.
  • Proven track record of creating and executing successful marketing campaigns.
  • Strong understanding of digital marketing tools and channels.
  • Excellent communication and leadership skills.

Must Have:

  • Strong organization and follow-through
  • Excellent written communication
  • High comfort with software systems
  • Ability to manage multiple crews remotely

Preferred:

  • Roofing or construction production experience
  • Spanish/English bilingual communication

Performance Standards:

  • 10+ roofs/week sustained
  • Schedule accuracy ≥ 92%
  • On-time completion ≥ 97%
  • Material variance ≤ 1%
  • Warranty callbacks < 1%
  • Zero open punchlists weekly
Why Join Assist World?
100% REMOTE$50 birthday bonus$200 testimonial bonus$500 entry monthly raffleNO TRACKER. NO PROBLEM
Assist World

About Assist World

With 35+ years of collective experience, Assist World utilizes talent and leadership across the globe; saving business owners while maximizing work efficiency.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Las Vegas, NV
Year Founded
2022
Social Media