Job Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Plan, direct, and supervise operations production processes and personnel within the proprietary product value streams in Operations, under the appropriate guidance and leadership. Operations include Advanced Manufacturing; Washers, Envision processing, Autoclave sterilization, Product packaging, and product rework / distribution as needed. Responsible for Safety, accountable for adherence to procedures / quality, production, maintenance, and schedules on assigned shifts; promote effective team member/Company relations to help improve team engagement, customer service and Company profits.

Essential Duties and Responsibilities

• Supervise shift personnel in the manufacture of customer products consistent with high safety and quality standards.
• Troubleshoot problems arising on the shop floor as it relates to Advanced Manufacturing operations / products, in conjunction with quality standards for throughput and yields with the appropriate engineering support from Engineering functions within the value stream / business unit
• Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant team members.
• Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.
• Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
• Ensure Safety regulations, OSHA, SOPs, and cGMP are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external customers and other departments as appropriate.
• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
• Exhibits regular, reliable, punctual and predictable attendance.
• Actively participate in site wide Safety Committee Team / projects.

Additional Responsibilities

• Acompanhar das auditorias de shop floor audit e definir as ações sistêmicas.
• Realizar a abertura e fazer a investigação de relatórios de desvio.
• Zelar pela conservação e integridade dos equipamentos e ferramentas das áreas sob a sua responsabilidade.
• Promover a ordem e a limpeza das áreas sob a sua responsabilidade.
• Zelar pela Segurança no Trabalho das áreas sob a sua responsabilidade.
• Zelar pela confidencialidade das informações sob sua responsabilidade.
• Conhecer e atuar de forma a atender aos requisitos da Política de Qualidade.
• Observar, cumprir e fazer cumprir as Normas Internas de Segurança.
• Observar, cumprir e fazer cumprir as atribuições relacionadas à sua função descritas nos Procedimentos e Instruções de Trabalho de sua área.
• Observar, cumprir e fazer cumprir as normas e regulamentos contidos no Código de Conduta de Negócios da empresa.
• Executar atividades relacionadas aos funcionários sob sua responsabilidade, tais como: programar férias, admitir, demitir, avaliar e treinar ou solicitar treinamentos ao RH.
• Garantir a ordem, a disciplina e a manutenção dos horários de trabalho das áreas sob a sua responsabilidade.

Education

• Bachelor's Degree preferred

Work Experience

• Equivalent experience in technical or business required and
• Minimum 5 years Must have a minimum of 5 years’ experience in a manufacturing environment, including supervisory experience required and
• Experience with SAP systems preferred

Preferred Knowledge, Skills and Abilities

• Working knowledge of repetitive process, high tech, manufacturing – mechanical automated systems.
• Knowledge of manufacturing processes within clean room environment, workflows, production equipment and industrial techniques.
• Must have effective problem solving and interpersonal skills.
• Must possess strong leadership and managerial skills
• Knowledge of and ability to work in appropriate computer programs and applications
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

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West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.