Are you a hands-on leader, passionate about delivering exceptional service and operational excellence in the hospitality sector?
Join Elis UK, the nation’s leading hospitality laundry and linen specialist, supporting hotels, restaurants, and leisure venues across the country.
You will work closely with the Production Manager, and other internal teams, continuously improving the site overall effectiveness, ensuring utilisation of production facilities, people development/engagement and a lean culture.
Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors.
Lead daily operations within Elis’ hospitality processing centres, ensuring timely delivery of linens, towels, and uniforms.
Manage the production team to meet stringent KPIs, quality metrics, and customer satisfaction targets (under 3% rejects; >98% OTIF).
Collaborate closely with dedicated local account managers supporting Sky-high service reliability.
Drive continuous improvement initiatives, leveraging LEAN/Six Sigma methodologies plus RFID or online stock management tools to boost efficiency and hygiene levels.
Maintain Health & Safety compliance and ISO-standard operations in a high-volume, customer-critical environment.
Adapt and scale resources to accommodate urgent demands from hotel and restaurant clients, supporting national campaigns or seasonal surges.
Proven production/operational leadership experience—ideally in textile, hospitality, or logistics sectors.
Familiarity with LEAN, Six Sigma, or continuous improvement frameworks.
Strong communicator and decision-maker, able to coach and develop high-value teams.
IOSH-qualified with solid literacy/numeracy skills, and a sharp eye for detail and hygiene standards.
Agile and responsive—a go-getter who thrives amid fast-moving operational demands.
Preferably degree-educated (or equivalent operational experience), with prior work in performance management and operational KPIs.
Degree-level education (or equivalent experience)
Experience managing performance, absence, and operational KPIs
Purpose-led career in a sustainability-focused, customer-driven organisation
Work with leading hospitality brands.
Be part of a national success story with room to grow and lead change
Competitive package team leadership responsibility, and development opportunities
Then apply online! Your contact person:
As the leader in circular services at work, Elis ensures its clients achieve optimal hygiene, well-being and protection – everywhere, every day, in a sustainable way.
We employ 54,000 people locally in 30 countries. We work for public and private organizations of all sizes, in all sectors of activity offering solutions for flat linen, workwear, facility, beverage, pest control, mats, wipers, cleanroom and medical waste.
Our circular services help clients stay focused on their core business and allow them to reduce their environmental footprint. Our circular services inspire our commitment: they create a bond between us, our clients and our planet and they unite our people around the world.
Elis is listed on Euronext Paris.
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Leader des services circulaires au travail, Elis veille à ce que ses clients bénéficient d'une hygiène, d'un bien-être et d'une protection optimale – partout dans le monde, tous les jours et de manière durable.
Nous employons localement 54 000 collaborateurs dans 29 pays. Nous travaillons pour des organismes publics et privés de toutes tailles, dans tous les secteurs d’activité en leur offrant des solutions en vêtement de travail, linge plat, sanitaires, boisson, prévention nuisibles, tapis, essuyage industriel, salles propres et DASRI.
Nos services circulaires aident nos clients à concentrer leurs efforts sur leur cœur de métier et leur permettent de réduire leur empreinte environnementale.
Nos services circulaires inspirent notre engagement : ils créent un lien entre nous, nos clients et notre planète et unissent nos collaborateurs dans le monde entier.
Elis est côté sur Euronext Paris et fait partie du SBF 120.
