Location: Europe (Remote)
Job Type: Full-time, Permanent
Industry: Telecom / Software (OSS & BSS)
Work Mode: Remote (with occasional on-call or shift support)
We are looking for a Production Engineer to support and maintain live production systems used by global customers. The role focuses on SQL Server databases, cloud infrastructure (AWS), system troubleshooting, and production support You will work closely with customers, internal engineering teams, and operations to ensure system stability, performance, and reliability.
Provide production and application support for live systems
Manage and maintain Microsoft SQL Server databases
Troubleshoot performance issues, database errors, and system outages
Perform database maintenance (backups, indexing, monitoring, recovery)
Execute application patches, upgrades, and releases with minimal downtime
Plan and perform data refreshes and database migrations across environments
Support cloud infrastructure on AWS (EC2, EBS, backups, monitoring)
Analyze root causes of incidents and implement long-term fixes
Communicate clearly with customers and internal teams on issue status
Document solutions, procedures, and best practices
Bachelor’s degree in Computer Science or related field
5+ years of experience in Production Support, Application Support, DBA, or Engineering Support
Strong hands-on experience with:
Microsoft SQL Server & SQL
Database performance tuning and troubleshooting
Windows and/or Linux environments
Experience with:
Patching, upgrades, and migrations
Cloud platforms, preferably AWS
Strong problem-solving and communication skills
Experience in telecom OSS/BSS systems
Knowledge of Python, Docker, or MicroStrategy
AWS, Microsoft, or SQL certifications
Experience working with global customers and 24×7 systems
Work remotely with a global team Shifts 8 AM to 5PM (Flexible to
adjust to 24*7 rotation when
required to meet SLA)
Support mission-critical systems used worldwide
Gain exposure to cloud, databases, and enterprise-scale production systems
Opportunity to grow into senior engineering or DevOps roles
MBR Partners is a globally orientated recruitment business focused on talent acquisition across Technology areas (Telecoms, Security, Finance, Mobility, Enterprise Software, ITO & BPO Outsourcing and Utilities).
Established in 2001, MBR has a proven track record for delivering high calibre talent solutions. We pride ourselves on supporting our clients globally across C-level, leadership, sales, presales, delivery, marketing and technical requirements.
As with any premium provider, we stand by our commitment of delivering greater value than any other search firm.
Our ultimate goal with all our clients is to be there with them for the long term and therefore not only making them satisfied at a point in time, but making them successful in the long term.
