Job Description

NexGen HVAC & Plumbing is Hiring a Production Coordinator!

La Habra, CA (On-Site)
$21/hour + Overtime
Full-Time | Rotating Weekends

Join the Nexgen Team!

Nexgen is looking for a highly organized, customer-focused Production Coordinator to help keep our HVAC, Plumbing, and Electrical installation operations running smoothly. If you thrive in a fast-paced environment, enjoy multitasking, and take pride in delivering exceptional customer service, we'd love to hear from you.

What You'll Do

As a Production Coordinator, you'll play a key role in ensuring jobs move efficiently from scheduling to completion by:

• Coordinating HVAC, Plumbing, and Electrical installation jobs
• Answering production phone lines and responding promptly to internal team communications
• Scheduling subcontractors and coordinating project logistics
• Calling customers with installation updates and technician ETAs
• Performing welcome calls and post-installation follow-up ("happy calls")
• Reviewing documentation to ensure jobs are complete and accurate
• Updating job statuses, notes, and internal tracking systems
• Assisting with customer concerns and helping resolve issues professionally
• Collaborating with multiple departments to ensure seamless operations

Schedule

• Full-Time
• Rotating weekends required
• Initial training schedule: 7:00 AM – 4:00 PM
• Schedule after training will be discussed based on business needs

Requirements

• Excellent communication and customer service skills
• Strong organizational and time management abilities
• Comfortable working in a fast-paced environment with multiple priorities
• Detail-oriented with strong follow-through
• Able to work independently while collaborating with a team
• Experience in dispatching, scheduling, production coordination, or customer service is preferred
• HVAC, Plumbing, Electrical, or home services experience is a plus

Benefits

• Competitive Pay: $21/hour + Overtime
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental & Vision Insurance
• Growth & Career Advancement Opportunities

Why Nexgen?

At Nexgen, you'll join a supportive team that values communication, accountability, and professional growth. This is a great opportunity for someone who enjoys solving problems, helping customers, and making a direct impact on daily operations.

Apply today and become part of a team that's committed to delivering exceptional service every day!