Job Description

Production Coordinator | Full-Time | PST or EST Time Zones

Location: Remote (North or South America preferred, working within PST or EST time zones)
Hours: Full-time, with flexibility for occasional evening and weekend support

PLEASE READ BEFORE APPLYING

We are only reviewing applications submitted through our portal. Please apply through the following link:

https://forms.clickup.com/9017085020/f/8cqbk2w-105837/E08SAOKLPWCGDRLPIM

Who We're Looking For

We're looking for a senior production operator who can manage cross-client production workflows, absorb operational complexity quickly, and keep projects moving without constant oversight.

This is not a junior coordinator role. The Production Coordinator exists to provide senior operational capacity across the department and reduce bottlenecks at the Production Lead level as client volume and production demands scale.

You'll execute wherever the department needs support most — managing timelines, coordinating stakeholders, solving operational issues, and ensuring production work continues moving efficiently across multiple projects and clients.

The ideal candidate is highly organized, calm under pressure, operationally mature, and capable of making strong decisions independently in fast-moving environments.

What You'll Own

• Coordinate production workflows across multiple active clients and projects

• Manage timelines, deliverables, approvals, and stakeholder communication

• Coordinate between internal teams, vendors, contractors, and client contacts

• Support onboarding and operational setup for new clients alongside the Production Lead

• Provide additional production capacity as project volume scales

• Support production requirements for Goop and other active accounts as directed

• Identify blockers early and keep projects moving without requiring constant escalation

• Improve workflows and operational organization across the department

What We Need From You

• Experience managing production workflows in agency, media, or content production environments

• Strong operational judgment and independent decision-making ability

• Comfortable managing multiple simultaneous projects in fast-paced environments

• Excellent organization, communication, and stakeholder coordination skills

• Ability to execute proactively without constant direction

• AI fluency and comfort using modern operational tools and systems

Who Thrives Here

This role is best suited for someone who:

• Takes ownership without needing reminders

• Communicates proactively and escalates issues early

• Thinks in systems, not just tasks

• Stays calm under pressure and shifting priorities

• Executes quickly while maintaining attention to detail

• Enjoys building structure inside fast-moving environments

About Us

Trolley is a fast-growing creative operations company delivering high-impact digital and marketing solutions for high-profile clients.

We operate with an AI-first, Founder Mode mindset focused on ownership, execution, operational excellence, and continuous improvement.

Benefits

• Fully remote work

• Flexible schedule and time off

• Access to leading AI tools

• Direct collaboration with leadership

• Long-term career growth opportunities

• High-trust, fast-moving team culture