Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are seeking a proactive and hands-on Production Support to support daily manufacturing operations by ensuring smooth production flow and timely issue resolution. This role works closely with both Production and Engineering teams, focusing on operator training, routine failure analysis, production control, and supporting engineering activities including New Product Introduction (NPI). The ideal candidate is responsive, detail-oriented, and able to work effectively in a fast-paced manufacturing environment.

Key Responsibilities

• Provide daily operational support to Production and Engineering teams to ensure smooth and efficient workflow

• Train and onboard new operators, ensuring proper understanding of work instructions, processes, and quality standards

• Perform routine failure analysis (FA), identify issues, and support disposition to resolve production problems in a timely manner

• Monitor and control production activities to ensure output targets, quality, and delivery requirements are achieved

• Support engineering requests, including process improvements and New Product Introduction (NPI), ensuring smooth execution

• Coordinate with engineers and supervisors to troubleshoot production or yield-related issues and implement corrective actions

• Track and report production performance, issues, and improvements to relevant stakeholders

• Ensure compliance with standard operating procedures (SOP), work instructions, and quality requirements

• Maintain accurate records and documentation for production and process activities

• Follow all safety rules and regulations, use PPE properly, and report unsafe conditions, near misses, and incidents immediately

Qualifications

• High Vocational Diploma or higher in Electrical, Electronics, Mechatronics, Business Administration, Accounting, or a related field

• 2–5 years of experience in manufacturing, production support, or operations roles

• Experience in coordinating production activities or supporting shopfloor operations is an advantage

• Basic knowledge of production processes, failure analysis (FA), and troubleshooting

• Hands-on experience with semiconductor assembly processes is a plus

• Ability to follow and interpret work instructions and operational procedures

• Good coordination and problem-solving skills

• Detail-oriented, proactive, and able to work under pressure in a fast-paced environment

• Willingness to learn technical processes and support hands-on production activities

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.