Job Description

• The Dispatch / Production Cell Lead is responsible for all activities and output for their area of responsibility. They ensure compliance with quality standards and that all operations are maintained and performed safely and within a continuous improvement culture. The cell lead understands and communicates production priorities to all individuals within their production cell and escalates any issues that may impact production to the area Supervisor or Manager

• Supervisory Responsibilities:

  • Coaching and mentoring of individuals within the production cell.
  • Communicating goals and targets and setting daily priorities/objectives for the cell.

  Duties/Responsibilities:

  • Ensure that all appropriate training has been completed for everyone prior to assigning tasks.
  • Identify daily production requirements and prioritize work for the members within the cell accordingly.
  • Provide detailed feedback on tester yields and product performance to the DC support staff.
  • Update pertinent charts and graphs and present metrics during the daily Gemba walks.
  • Provide performance feedback and assist with establishing personal development plans for the individuals within the group.
  • Lead Continuous Improvement events to help achieve department savings targets.
  • Lead and maintain 6S compliance within the production/Shipping cell, including executing monthly area audits and follow‑up improvements

  Required Skills/Abilities:

  • Excellent interpersonal and communication skills.
  • Ability to understand and follow complex instructions and escalate any deviations from the defined process to the area Supervisor or Manager.
  • Must be a confident decision-maker and excellent resource planner.

  Education and Experience:

  • 5+ years in a Distribution Center environment with at least 1 year as a senior warehouse operator.

  Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be able to lift 50 pounds at times.